McDonald's

3.4
997 reviews
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Business Details

11000 N Rockwell, Oklahoma City, OK
73132, United States
(405) 721-2100
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11000 N Rockwell, Oklahoma City, OK
73132, United States

Hours

Reviews

3.4
997 reviews
5 stars
340
4 stars
199
3 stars
179
2 stars
69
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers noting fresh and delicious meals, while others complained about cold, stale, or incorrectly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and closed restrooms, impacting the overall dining experience.

Customer Experience

Many customers expressed dissatisfaction with the overall customer service, citing unhelpful staff and poor management responses to complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted improvements in certain aspects of the restaurant.
  • MS
    Myllia Shea
    Nov 2, 2025
    3.0
    This Mc Donald's is usually fast but the past few days they've been running slow as ever like backed up slow. I got my order and it was completely messed up. I got pickles on the burgers I asked for NO pickles and was missing a Mc chicken. Id make sure to check your order before you drive away. I normally do but I was in a hurry after that long wait!!
  • VG
    Vincent Gabriel
    Oct 13, 2025
    1.0
    Got my receipt at 3:51 from my mobile order, they asked us to pull up. Sat there until 4:09 watching the packed drive through we sat in clear up completely. Walked in with a receipt in hand and still was not helped before people that walked in after me. It was only after near twenty minutes of waiting and my food getting cold that they claimed they were waiting on the nuggets. It doesn't take twenty minutes to make one order of nuggets, and if we were waiting on a specific food item to be prepared typically you're told, not just sent to wait in a spot. A half baked apology and no consolation later, I probably won't return to this location.
  • KK
    Kenisha
    Oct 12, 2025
    1.0
    Fries are NEVER salted. Chicken nuggets are NOT fresh. They always forget to give sauce requested by customer. Customer service needs MAJOR work!! Do not recommend ordering from this location.
  • CS
    Cody Schmeling
    Oct 4, 2025
    5.0
    This is the best McDonald's I have been to in Oklahoma. The inside was really clean and had a large selection of comfortable seating. The manager was nice and engaging. Most importantly the food was fresh and delicious. Keep up the good work.
  • KJ
    Karen Johnson
    Sep 24, 2025
    1.0
    My food is wrong and of course I have been calling for hours and they do not answer the phone. What kind of customer service is this?
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Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 11000 N Rockwell, Oklahoma City?

McDonald's is open from 6:00 AM to midnight Monday through Thursday and Sunday, from 6:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.

When is the drive-thru available at this McDonald's location?

The drive-thru is open from 6:00 AM to midnight Monday through Thursday and Sunday, from 6:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.