McDonald's

3.6
1454 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10609 S May Ave, Oklahoma City, OK
73170, United States

Hours

Reviews

3.6
1,454 reviews
5 stars
514
4 stars
337
3 stars
287
2 stars
114
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent order mix-ups.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

The location was generally noted for being clean, which was a positive aspect highlighted by multiple customers.

Order Accuracy

Numerous customers expressed frustration over incorrect orders and missing items, indicating a consistent problem with order accuracy.
  • MM
    Mr McLain
    Dec 21, 2025
    3.0
    The breakfast was great
  • SL
    Sandro Leita
    Dec 19, 2025
    1.0
    Attempted to call after not being answered at the intercom and was immediately hung up on after stating I’ve waited for 10+ minutes. Exceptionally poor customer service. I urge you to never make a stop at this McDonalds.
  • JB
    Jonah Bennett
    Dec 10, 2025
    1.0
    SLOOOOOW slow slow slow McDonald’s. Very disappointed
  • WH
    William Hampton
    Dec 1, 2025
    1.0
    Ordered ahead still had to wait in line then told to pull into a spot just to wait another 10 min. Finally get my food i get home and missing an item also a flat coke.
  • SB
    Shontina Byers
    Nov 24, 2025
    1.0
    I was in the hospital and my fiancé came to get me and our kids food ordered 4 $5 meal deals and every item of that was horrible. Fries soggy , burger patty’s old and they just threw the condiments all over It sloppy so the whole half of the burger buns was soggy with ketchup, and the nuggets was soggy as well not even hard just soggy. Our teas were supposed to be sweet not one was a sweet tea. I called the McDonald and spoke with the manager at the location at the time who apologized and said she wrote down my fiancé name and to send him the next day and would replace. We both go the next day only for the manager working that can barely speak English look at him with crazy disrespectful facial expressions and tell him no “Issa too mush”. IF WE PAY FOR THIS FOOD IT SHOULD BE EATABLE OR REMADE. I’m so tired of paying for food at these places just for them to be not worth the money. An then the managers act

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 10609 S May Ave, Oklahoma City?

McDonald's at this location is open 24 hours a day, 7 days a week.

Is delivery service available at this McDonald's?

Yes, delivery is available 24/7 with options for same day and no-contact delivery.