CS
Christian Slater
1 day ago
Went in today around 8:40pm to get dinner with my girlfriend and was turned away because we wanted toasted sandwiches and apparently they turn the toaster off 30 minutes before they close... Never heard of that before and we will never be going to this location again. Beware anyone that wants a quick sandwich after 8pm, don't go here they don't want your business.
Do NOT leave tips here! The money in the tip jar does not go to the employees. Rather, it is used to replenish the register. I hope the employees report this. It is in no way legal.
I was in the location at memorial and MacArthur at 11:00 AM on 1/2. THE SERVICE WAS AMAZING, friendly and the staff were all busy getting ready for the day. The food was fresh and delicious. 5 star experience at this location.
The staff at late lunch today was excellent—waiting to take our order, make it and had all tables cleaned top and underneath—thanks—means a lot to us. Food was fresh and tasty. We love Jimmy John’s for these reasons!
Carbonated drinks (Coke) didn’t have enough syrup (too much carbonation). Men’s bathroom desperately needed mopped in front of toilet. Ladies bathroom needed hair cleared from the bowl.
(If I’m the district manager, I’m demanding the parking lot be cleaned/washed of the filth. So gross.)
TW
Thomas Widmark
Nov 13, 2025
Been to this location 3 times over the last few months. Had issues all 3 times. 1. Bread was not cored on vito, associate did not ask for my rewards number, just stared off into space. 2. Specifically asked if the bread was supposed to be cored, was told yes, was told I had a 5 off coupon on my account, coupon never redeemed, alternate cashier stared off into space, bread was not cored. 3. Specifically if the bread was supposed to be cored, was told yes, was never asked for my rewards number for a 40 dollar order just to find out you can't add points with receipts, alternate cashier stared off into space, my giant Vito had the snack size portion of meat/cheese on it, was not cored, and did not have mayo on it either even though my receipt did not say no mayo, wasted 40 dollars. Will not go back until management makes my experience right and corrects the issues. Will not entertain submitting feedback through a link. Just screen shot this and send it to the GM. 1*