Dunkin'

4.2
742 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oklahoma City, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3612 N May Ave, Oklahoma City, OK
73112, United States

Hours

Reviews

4.2
742 reviews
5 stars
431
4 stars
159
3 stars
60
2 stars
32
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of orders.

Product Quality

Inconsistent quality of food and drinks; some customers enjoyed the coffee and donuts, while others complained about stale items and incorrect orders.

Operational Issues

Frequent complaints about slow service, especially in drive-thru, and issues with store hours and accessibility.

Cleanliness and Environment

Generally positive remarks about cleanliness, but some noted limited seating and operational restrictions affecting the customer experience.
  • LM
    LeTisha Myers
    2 days ago
    1.0
    I will not be going back to this establishment and/ or recommend anyone to go to this establishment. This is worse customer service that I've ever had at this establishment. Me and my daughter came to this establishment and ordered a medium strawberry protein refresher and a medium frozen vanilla chi with whipped cream, four liquid sugars, with Carmel on top and inside of the cup. The order take sighed at me when I c became undeceived about the difference between the protein refresher and a regular refresher. So then order taker told me my total with an attitude, customer drive up to the window, customer then asked money taker(person at the window) Who was the young lady taking orders? He(money taker) said"Why". I stated" that she was rude and had an attitude". He(money taker) said" she didn't have an attitude", I then showed him my phone to scan for points, then I had asked the man at the window(money taker) if I could see his credit card machine so that I may pay, the money taker then asked is it tap and pay with a snobby attitude, then I stated can I see your machine so I can pay for my food,then the money taker said" you don't have to have an attitude" then proceeded to make a smart, rude comment to me told me that I better be happy I'm not one of his kids, then another young lady came to the window, moved the man out the window, then she shut the window, then she gave me my drinks and straws. And I stated I will not be coming back to this establishment. You all need to train your employees better in customer service and hospitality. Below you'll see the receipt. The order taker and money taker had the worse customer service period.
  • JJ
    JustMeB
    Dec 27, 2025
    3.0
    On Fri 12/26/25:bout 7:15am irdered medium caramel macchiato with light ice and they didn't even fill the cup up with drink. Was told thats how it is when you ask for light ice. I know better because I'm also a restaurant manager. That is not how you take care of your customes. I will not be back because of the manager on duty was also the one that waited on us.
  • TB
    Teddy Berry
    Dec 19, 2025
    5.0
    The iced coffee w/ carmel is amazing. The service is great, and the store was very clean. The options of donuts was limited, and that could be because of the time of day (late afternoon). I would recommend this location to all who would like to be pampered.
  • PB
    Paul Bramble
    Dec 12, 2025
    3.0
    Can't really rate this place. Didn't get served because it was still locked at 430 am. Store looked open, shelves were stocked and I saw a guy in there. He just looked at me when I tried the door. Ended up going to Carl's Jr. They were open.
  • JM
    Juan López (Meño)
    Dec 4, 2025
    1.0
    Tube una muy mala experiencia ahí 👎

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Oklahoma City?

This Dunkin' in Oklahoma City is open daily from 4:30 AM to 8:00 PM.

What new seasonal items can I try at this Dunkin' store?

You can try the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte made with real marshmallow flavored cereal milk.