Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Oklahoma City, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of orders.
Product Quality
Inconsistent quality of food and drinks; some customers enjoyed the coffee and donuts, while others complained about stale items and incorrect orders.
Operational Issues
Frequent complaints about slow service, especially in drive-thru, and issues with store hours and accessibility.
Cleanliness and Environment
Generally positive remarks about cleanliness, but some noted limited seating and operational restrictions affecting the customer experience.
LM
LeTisha Myers
2 days ago
1.0
I will not be going back to this establishment and/ or recommend anyone to go to this establishment. This is worse customer service that I've ever had at this establishment. Me and my daughter came to this establishment and ordered a medium strawberry protein refresher and a medium frozen vanilla chi with whipped cream, four liquid sugars, with Carmel on top and inside of the cup. The order take sighed at me when I c became undeceived about the difference between the protein refresher and a regular refresher. So then order taker told me my total with an attitude, customer drive up to the window, customer then asked money taker(person at the window) Who was the young lady taking orders? He(money taker) said"Why". I stated" that she was rude and had an attitude". He(money taker) said" she didn't have an attitude", I then showed him my phone to scan for points, then I had asked the man at the window(money taker) if I could see his credit card machine so that I may pay, the money taker then asked is it tap and pay with a snobby attitude, then I stated can I see your machine so I can pay for my food,then the money taker said" you don't have to have an attitude" then proceeded to make a smart, rude comment to me told me that I better be happy I'm not one of his kids, then another young lady came to the window, moved the man out the window, then she shut the window, then she gave me my drinks and straws. And I stated I will not be coming back to this establishment. You all need to train your employees better in customer service and hospitality. Below you'll see the receipt. The order taker and money taker had the worse customer service period.
JJ
JustMeB
Dec 27, 2025
3.0
On Fri 12/26/25:bout 7:15am irdered medium caramel macchiato with light ice and they didn't even fill the cup up with drink. Was told thats how it is when you ask for light ice. I know better because I'm also a restaurant manager. That is not how you take care of your customes. I will not be back because of the manager on duty was also the one that waited on us.
TB
Teddy Berry
Dec 19, 2025
5.0
The iced coffee w/ carmel is amazing. The service is great, and the store was very clean. The options of donuts was limited, and that could be because of the time of day (late afternoon). I would recommend this location to all who would like to be pampered.
PB
Paul Bramble
Dec 12, 2025
3.0
Can't really rate this place. Didn't get served because it was still locked at 430 am. Store looked open, shelves were stocked and I saw a guy in there. He just looked at me when I tried the door. Ended up going to Carl's Jr. They were open.
What are the operating hours for this Dunkin' location in Oklahoma City?
This Dunkin' in Oklahoma City is open daily from 4:30 AM to 8:00 PM.
What new seasonal items can I try at this Dunkin' store?
You can try the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte made with real marshmallow flavored cereal milk.
What types of meals does Dunkin' serve at this location?
They serve breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this location offers delivery and curbside pickup services for your convenience.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab and go experience.
Is there a drive-thru option at this Dunkin' in Oklahoma City?
Yes, this Dunkin' location has a drive-thru service for your convenience.
What nearby coffee shops are close to this Dunkin' on N May Ave?
Nearby coffee shops include another Dunkin' nearby and Starbucks, both are great alternative stops for coffee or a quick snack in the area.
Are there any dining options near Dunkin' where I can explore different cuisines?
Yes, nearby restaurants include Cloud Hooka Lounge & Bar for Middle Eastern cuisine, Taste of Egypt for African dishes, Al Madina for Asian food, and Patty Wagon for American burgers.
Where can I find other services like car dealers or beauty salons near this Dunkin'?
Nearby services include The Car Place and Crown Used Cars Okc for car sales, Hawaii Nails and Hair Zone for beauty treatments, as well as Victors Auto Body Shop for automotive repair.
Does this Dunkin' location accept credit and debit cards and offer free Wi-Fi?
Yes, this Dunkin' location accepts both credit and debit cards for payment and provides free Wi-Fi for customers.