Dunkin'

3.8
874 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oklahoma City, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9100 S Western Ave, Oklahoma City, OK
73139, United States

Hours

Reviews

3.8
874 reviews
5 stars
452
4 stars
148
3 stars
79
2 stars
47
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing disrespectful behavior from employees.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts, cold items, and incorrect orders.

Positive Experiences

Despite the negative feedback, many customers praised the friendly staff and good coffee, indicating some positive experiences at the location.
  • DG
    Days Gamez
    2 days ago
    5.0
    I really enjoy the Dunkalatte and the croissants are very buttery yum!
  • MO
    Michael O'Donnell
    Jan 1, 2026
    1.0
    1 star gets you to giving a review. I conversed with the female employee while ordering a 2nd coffee. When it was brought to me I was told to leave & threatened with "call the police." The employee had a nose ring through her right nostril. I asked what she thought of the ones between the nostrils. It's a topic tha I'd replied about on X. I don't know if the middle-aged man that apparently heard one side of the story was the police or not, but he slung insults at me. He also slipped "your age!" Yes, as an elderly person this employees opinion is of superiority to you. How serious a situation was it? Gravely, because I am of no responsibility to converse with him whatsoever!!! We're he to had physically engaged with me, the result could easily have been a fatality. Prior to my exiting he had compelled me to "give my side." The last words to eachother was both "OK." He had acknowledged his misstep of acting on only one sides "story." This situation deescalated, only, because I went beyond what's required - of me!
  • SR
    Shane Robbins
    Dec 21, 2025
    2.0
    I don't know about the food. Paid for a croissant bacon, egg and cheese and never got it. I won't be back to ANY STORE!
  • NS
    neil stockwell
    Dec 18, 2025
    5.0
    Coffee and donuts are 5⭐️ but the gentleman working the front counter this morning has really BAD dandruff. Huge flakes in his hair, all on his shirt, no gloves, no hair net. I only ordered coffee because I didn’t want to order donuts and get his scalp flakes as a topping.
  • GO
    grace o
    Dec 17, 2025
    1.0
    This is my local Dunkin and honestly it’s the worst one i’ve been too. Terrible service terrible staff. The manager who runs this place has the worst attitude ever. There is always new workers who have NO idea what they’re doing. I’m genuinely curious if there is even a training session for the new ones? Why does it take 20 minutes to receive a drink? I get it’s rush time in the morning - HIRE MORE WORKERS?

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9100 S Western Ave in Oklahoma City?

Dunkin' is open every day from 4:00 AM to 9:00 PM at 9100 S Western Ave in Oklahoma City, OK.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.