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Dunkin'

3.8
(880 reviews)

Business Details

(405) 845-3141
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oklahoma City, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9100 S Western Ave, Oklahoma City, OK
73139, United States

Hours

Reviews

3.8
880 reviews
5 stars
453
4 stars
148
3 stars
79
2 stars
47
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food freshness and preparation, including burnt donuts and cold items.

Customer Experience

Mixed feedback on customer interactions, with some praising friendly staff while others reported negative experiences with specific employees.

Operational Issues

Customers frequently noted problems with order accuracy and efficiency, particularly with mobile orders and drive-thru service.
  • RB
    Rebekah B
    Feb 11, 2026
    1.0
    The donuts were so dry. I didn't even eat them. 😔
  • SD
    Shawn Juan DeMarco
    Feb 8, 2026
    1.0
    The hot chocolate tasted like water until i realized all the coco mix was clumped up at the bottom of the cup, and half my donuts didnt match the order 👎👎
  • LL
    Levi
    Jan 29, 2026
    1.0
    Door suppose to open at 6am. Came at 6:10am and door was locked. Employees inside just stood and stared.
  • VL
    Virginia Langston
    Jan 22, 2026
    1.0
    This location must have been having a super bad day, had to make three trips back in order to get all I ordered today. Doughnuts were not soft some tasted burnt, just sad for a big name Doughnuts shop. I would rather go to a small individuality owned shop where they take pride in their products. Also the croissant sausage and egg was hard to eat tough croissant, very small portions on hash browns, I can get a larger and cheaper sandwich from sonic. Just very discounted in the food and staff not really listening to what you order.
  • DS
    Donaji Smith
    Jan 18, 2026
    1.0
    This location it’s absolutely awful, customer service friendliness 0 being there few times well those times they got my order wrong! I love Dunkin’ Donuts but I hate the service there! Wish they can do something about it! They have such rude employees they love to slam that window on ur face and walk away!! I guess Starbucks will be getting my money!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9100 S Western Ave in Oklahoma City?

Dunkin' is open every day from 4:00 AM to 9:00 PM at 9100 S Western Ave in Oklahoma City, OK.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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