Dunkin'

3.8
864 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oklahoma City, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9100 S Western Ave, Oklahoma City, OK
73139, United States

Hours

Reviews

3.8
864 reviews
5 stars
446
4 stars
148
3 stars
79
2 stars
46
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and long wait times for both mobile and in-store orders.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and delicious items, while others received stale or improperly cooked food.

Cleanliness

Concerns about cleanliness and hygiene in the store, with reports of dirty tables and unsanitary conditions.

Speed of Service

Service speed varies significantly; some customers experienced quick service, while others faced long wait times.
  • IH
    Isabel Hernandez
    Nov 13, 2025
    2.0
    Honestly every time i come i ask for cinnamon sugar on top of my sweet cold foam and they always say ok pull up for us and we’ll run it out, and they always forget it. Stop asking people to pull up if they have a special instruction that you’re going to forget or not communicate to your team members every time.
  • LD
    Lori Davis
    Nov 11, 2025
    2.0
    Waited 12 mins for a med iced coffee while I watched them make everyone even 5 orders after me get their food and drinks. Won't be back.
  • CC
    Colton
    Nov 8, 2025
    1.0
    I’ve been coming to Dunkin for a long time. I come in during the mornings, and I even make frequent visits at night. Usually, service is amazing and everyone is very helpful. Though recently I can’t help but feel bad for the managers especially at night. It seems like working here does a number on them because they always look so stressed and tired. I only decided to leave this review because it seems that other customers seem to have the same concerns.
  • OL
    Oscar Lopez
    Oct 31, 2025
    2.0
    I don’t understand why it took forever for a pick up order when people coming in ordering at the counter ordered and got their coffee and donuts first? I’m confused.
  • DW
    DaShawn Wilburn
    Oct 29, 2025
    1.0
    Second time were workers are too busy trying to get driver thru done and not work on mobile orders. Last time I waited 45 minutes for one breakfast sandwich because they overcooked my ticket!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9100 S Western Ave in Oklahoma City?

Dunkin' is open every day from 4:00 AM to 9:00 PM at 9100 S Western Ave in Oklahoma City, OK.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.