Chipotle Northwest Expressway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude and unprofessional behavior from staff, with many feeling disrespected and ignored during their visits.
Food Availability
Many reviews highlighted that the location frequently runs out of key ingredients, leading to disappointment and frustration among customers.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash cans and unclean food preparation areas.
Portion Sizes
Customers expressed dissatisfaction with inconsistent portion sizes, often feeling that they received less food than expected for the price.
Management Issues
Reviews indicated a lack of effective management, with complaints about understaffing and poor oversight contributing to the overall negative experience.
MW
Marva Ward
2 days ago
1.0
Out of everything, however, all the hot food is sitting behind them outside of the warmers a whole hour before they close!
JM
Jami Martin
5 days ago
1.0
We paid more than $16 for a burrito bowl only to get home and realize it was barely half full. Absolutely a waste of money, we won’t be coming back.
LG
lime green
Nov 3, 2025
2.0
Rude customer service!! The white employee there with the glasses and braid or ponytail was minding my business as soon as I walked in there she wasn’t even making the food at the counter or nothing was doing to go orders and decided to come over there to the register where the Manager was doing my transaction!!! I told her to mind her business because she walked away and threw her hands down that why I said that!!! It was 7 employees there on a Monday and you decided to bother me no one else was being busy body but you continue doing the to go orders Mam!!!
SB
Steven Briggs
Nov 1, 2025
3.0
Went here twice in the last week and both times all the tables were filthy. It’s becoming a worrisome trend at just about every Chipotle I’ve been to where the food is ok but the dining area is dirty and trash overflowing. Doesn’t matter the time of day or how busy they are.
KH
Kris Haddock
Oct 25, 2025
1.0
Absolutely terrible! I ordered a double steak burrito with extra extra rice, had to ask for more twice bc the kid kept acting as if the two extra pieces of steak wasn't enough, same way with the rice.
The worst part was the food rail, it was disgusting! Old food, salsa, and sour cream all the way to the register!! Then it took the managers yelling 3x for the kid to ring everyone up.... smh never again!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Northwest Expressway serve?
Chipotle offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Oklahoma City?
It is located at 3315 NW Expressway, Oklahoma City, OK 73112, across the street from Baptist Hospital.
What are the operating hours for this Chipotle location?
Chipotle Northwest Expressway is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Northwest Expressway offer pickup and delivery services?
Yes, customers can choose in-store pickup or delivery for their orders.
Can I order Chipotle online or via an app?
Yes, you can order online at order.chipotle.com or through the Chipotle app available on the Apple App Store.
What payment methods are available at this Chipotle?
Chipotle accepts credit cards and offers gift cards for purchase.
Is the Chipotle near Baptist Hospital welcoming to all customers including the LGBTQ community?
Yes, the location welcomes LGBTQ customers and is inclusive.
What nearby places can I visit before or after dining at Chipotle Northwest Expressway?
Nearby you can visit Panera Bread for coffee, Starbucks cafes, or enjoy baked goods at Cinnabon at Schlotzsky's. The proximity to Integris Health Baptist Emergency Room is also notable.
How can nearby transit or services help me find or visit Chipotle Mexican Grill on Northwest Expressway?
Nearby landmarks such as Baptist Hospital and popular locations like Panera Bread and Starbucks can help you locate Chipotle easily. Also, nearby establishments like Enterprise Rent-A-Car could assist visitors needing transportation.
Are there hotels or accommodations near Chipotle Northwest Expressway for visitors?
Yes, Embassy Suites by Hilton Oklahoma City Northwest and the Oklahoma City Marriott with Chatfield's Restaurant are nearby, convenient for visitors who want to stay close to the restaurant.