Chipotle Mexican Grill

3.6
1760 reviews
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About

Mexican Restaurant
Chipotle Northwest Expressway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3315 NW Expressway, Oklahoma City, OK
73112, United States

Hours

Reviews

3.6
1,760 reviews
5 stars
787
4 stars
328
3 stars
181
2 stars
124
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many feeling disrespected and ignored during their visits.

Food Availability

Many reviews highlighted that the location frequently runs out of key ingredients, leading to disappointment and frustration among customers.

Cleanliness

Several customers noted that the restaurant was dirty, with overflowing trash cans and unclean food preparation areas.

Portion Sizes

Customers expressed dissatisfaction with inconsistent portion sizes, often feeling that they received less food than expected for the price.

Management Issues

Reviews indicated a lack of effective management, with complaints about understaffing and poor oversight contributing to the overall negative experience.
  • MW
    Marva Ward
    2 days ago
    1.0
    Out of everything, however, all the hot food is sitting behind them outside of the warmers a whole hour before they close!
  • JM
    Jami Martin
    5 days ago
    1.0
    We paid more than $16 for a burrito bowl only to get home and realize it was barely half full. Absolutely a waste of money, we won’t be coming back.
  • LG
    lime green
    Nov 3, 2025
    2.0
    Rude customer service!! The white employee there with the glasses and braid or ponytail was minding my business as soon as I walked in there she wasn’t even making the food at the counter or nothing was doing to go orders and decided to come over there to the register where the Manager was doing my transaction!!! I told her to mind her business because she walked away and threw her hands down that why I said that!!! It was 7 employees there on a Monday and you decided to bother me no one else was being busy body but you continue doing the to go orders Mam!!!
  • SB
    Steven Briggs
    Nov 1, 2025
    3.0
    Went here twice in the last week and both times all the tables were filthy. It’s becoming a worrisome trend at just about every Chipotle I’ve been to where the food is ok but the dining area is dirty and trash overflowing. Doesn’t matter the time of day or how busy they are.
  • KH
    Kris Haddock
    Oct 25, 2025
    1.0
    Absolutely terrible! I ordered a double steak burrito with extra extra rice, had to ask for more twice bc the kid kept acting as if the two extra pieces of steak wasn't enough, same way with the rice. The worst part was the food rail, it was disgusting! Old food, salsa, and sour cream all the way to the register!! Then it took the managers yelling 3x for the kid to ring everyone up.... smh never again!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Northwest Expressway serve?

Chipotle offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Oklahoma City?

It is located at 3315 NW Expressway, Oklahoma City, OK 73112, across the street from Baptist Hospital.