Business Details
About
Mexican Restaurant
Chipotle Quail Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
14221 N Pennsylvania Ave, Oklahoma City, OK
73134, United States
Hours
Reviews
3.8
962 reviews
5 stars
432
4 stars
231
3 stars
92
2 stars
60
1 star
147
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and concerns about food handling practices.
Food Quality
Customers reported inconsistent food quality, including stale chips, undercooked rice, and missing ingredients in orders.
Customer Service
Numerous reviews mentioned poor customer service, including rude staff, lack of assistance, and negative attitudes from employees.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, noting that they were smaller than expected or inconsistent with previous visits.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with online and delivery orders, leading to frustration.
- BMBusiness ManDec 31, 20251.0Always NASTY INSIDE OF HERE... TABLES , FLOORS, NO ONE CLEANS IN RHIS PLACE
- NHNathaniel HernandezDec 19, 20251.0The place was dirty food was plain waste of money smh
- LSLori SamuelDec 16, 20255.0This location is always clean and efficient. The food is always hot and fresh. Angel, (I’m assuming the manager) was so kind. I was in the restaurant with my medical service dog and she offered her a few small pieces of chicken. In some restaurants my service dog is treated as a nuisance. Angels kindness was much appreciated, and my service dog, Alex went home a very happy girl.
- CBcourtney bDec 9, 20251.0I’ve ordered through the Chipotle app and picked up at this location MANY times and haven’t had issues. So I actually couldn’t believe my order tonight I received through DoorDash made by this store. My order was sealed upon arrival. I ordered 2 chips and fresh salsa. The salsa cups were less than half way full. I combined them and it still doesn’t make 1 single cup of salsa. Every time I’ve ordered pick up it is full to the lid. I also ordered a veggie burrito, which is supposed to come with free guacamole because its veggie and it was selected in my order. The burrito only had fresh salsa, rice, and pinto beans. Less than half of the ingredients I ordered. The bowl ordered had white rice instead of brown rice. I heard rumors of Chipotle skimping doordash orders on portions and tonight that was made clear first hand. Never order Chipotle through door dash. It seems they threw my order together with a blind fold on and called it a day.
- DMD'Anna MurrayDec 8, 20251.0I got a email for free guacamole and it would be in my wallet I went in ordered and I tried to scan it and the two people just stood there not helping me and I had to pay for the guacamole. I showed the email and they said “sorry it’s gonna be, total cash or card ?”
Frequently Asked Questions About Chipotle Mexican Grill
What is the address and location of Chipotle Mexican Grill Quail Springs?
Chipotle Mexican Grill Quail Springs is located at 14221 N Pennsylvania Ave, Oklahoma City, OK 73134, USA.
What are the operating hours of Chipotle Mexican Grill Quail Springs?
The restaurant is open daily from 10:45 AM to 11:00 PM.
What types of food can I expect at Chipotle Mexican Grill Quail Springs?
They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients under their Food with Integrity principles.
Does Chipotle Mexican Grill Quail Springs offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for your convenience.
How can I order online from Chipotle Mexican Grill Quail Springs?
You can order online through their website at https://order.chipotle.com/ or by using the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill Quail Springs accept credit cards and gift cards?
Yes, they accept credit cards and offer gift cards as part of their services.
What are some nearby places around Chipotle Mexican Grill Quail Springs that customers might visit?
Nearby places include Yogurtland for frozen yogurt, Quail Springs Dental Care for dental services, and Black Rifle Coffee Company for specialty groceries and coffee.
Are there other dining options near Chipotle Mexican Grill Quail Springs?
Yes, nearby dining options include Chicken Salad Chick for sandwiches, Cupbop for Korean food, and Raising Cane's for chicken dishes.
Can I find mobile phone and electronics stores near Chipotle Mexican Grill Quail Springs?
Yes, nearby stores include uBreakiFix for phone repairs and T-Mobile for mobile devices and internet services.
Is Chipotle Mexican Grill Quail Springs accessible for pick-up and delivery near other essential services?
Yes, it's conveniently located near places like The Home Depot and Quail Springs Super Center, making it easy to grab food while running errands.