Arby's

3.7
453 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9020 S Western Ave, Oklahoma City, OK
73139, United States

Hours

Reviews

3.7
453 reviews
5 stars
181
4 stars
109
3 stars
63
2 stars
26
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted problems with order accuracy and slow service, with some staff being described as rude or inattentive.

Cleanliness

The restaurant was noted for its cleanliness in several reviews, although there were also complaints about hygiene practices among staff.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for poor service and lack of professionalism.

Operational Hours

Customers expressed frustration over incorrect operational hours, with reports of the restaurant closing earlier than advertised.
  • JG
    Jeremy Groves
    Dec 27, 2025
    5.0
    Arby's has some good menu choices so you don't really get bored of the same old things. I really like their Apple Pie shake. Not ready to see it go.
  • LT
    Lizzy Talley
    Nov 24, 2025
    1.0
    I got the turkey club. I was very disappointed. It had probably two little strands of turkey on it. They didn’t make it the way the picture looks, of course, and they have cheese slider, and the roast beef sliders. I noticed that Arby’s has made them smaller and anyway, my food was cold And the driver had to wait just to get it and I had cold food and I don’t live that far from there. I don’t know what’s up with the portion sizes lately everywhere I know people are trying to cut back, but it’s really disappointing when they think that we’re really that dumb and we don’t know this that everything keeps Shrinking Smaller than our hand almost I wasn’t satisfied with my meal. They could’ve put more meat on my sub and the sliders could’ve been warmed up. They should’ve been warm, On the sliders, the cheese was cold. The meat was cold. There’s no excuse in that probably the only thing that tasted good out of the whole meal was the fries and that’s pretty sad.
  • KN
    Kacee Nichols
    Nov 18, 2025
    5.0
    Montana, Tyler, and Hunter were awesome great people and they made great food.
  • BD
    Brian Davis
    Nov 8, 2025
    1.0
    Extremely low standard nobody with leadership works here. Fries are hours old sandwiches that should be hot or cold.. They would rather serve you nasty food then do their job, just olan lazy and extremely low standard.
  • CM
    craig murphy
    Oct 24, 2025
    5.0
    Food is always fresh and satisfying.