Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported slow service, especially during peak hours, leading to dissatisfaction.
Food Quality
There were numerous complaints about food being cold, incorrect orders, and poor preparation.
Customer Service
Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall experience.
Cleanliness
Customers noted issues with cleanliness, including sticky floors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at times.
JO
jason obrien
Feb 19, 2026
1.0
Hey Arbys! Life protip: if you wanna close down the meat slicer at 10:30 and you close at 11:00, go ahead and preslice a few ounces of meat before breaking the machine down. Then you won't have to turn people away then complain about them coming in 30 minutes before close with the drive thru window open so we can hear you whining when we pull around.
JA
Jill Austin
Feb 4, 2026
2.0
Service is so slow. They need more help on the lunch hr. Chic ken wrap was awful.
EC
Eva Crawford
Feb 4, 2026
5.0
I love Arby's roast beef and a cup of cheddar.
BH
Brendan Hill
Feb 3, 2026
5.0
Very friendly and quick service. Sometimes they don't have all the meats though. But on point when they do.
RN
Randy Nicolay
Jan 16, 2026
5.0
I'm hooked on the Regular 4 for $10, and then get a bowl of au jus. Yummy!