Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and unprofessional management behavior.
Staff Performance
Despite some negative experiences, several customers commended the friendly and helpful nature of the staff, especially during busy times.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
Operational Challenges
Frequent mentions of understaffing and operational inefficiencies, leading to delays and customer dissatisfaction.
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Teddy Berry
Dec 31, 2025
4.0
The lady that took our order, would not greet us, until I said "I'm not going to order until you greet me" I said it in a playful tone. She said hello. After she took my order, and I paid, she just walked away. If she is having a bad day, she should leave her issues somewhere else. The restaurant was very clean, and the other staff members were professional and friendly.
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Xdrvpgvdx F
Dec 26, 2025
5.0
This is the best arbys in OKC Everytime I come here it's always clean!! And my favorite worker Heather always brightness my mood up ! The food is always fast and fresh ! You can't go wrong stopping in at the particular location
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Alex Stoneham
Dec 20, 2025
5.0
Staff was friendly food was great atmosphere was good
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Michael Armstrong (Madman4454)
Dec 12, 2025
5.0
They got the best french dip sandwiches in the whole world
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Mik3y
Dec 10, 2025
1.0
The manager on duty was very unprofessional. She was constantly yelling at an employee who was obviously new and reprimanding her in front of everyone. The employee was also rude to my wife when she went to let them know her order was incorrect.