Brand Certified
Arby's
4.0(597 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
13300 N Pennsylvania Ave, Oklahoma City, OK
73120, United States
Certified by Arby's • Feb 22, 2026
(405) 752-7519
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/ok/oklahoma-city/13300-n-pennsylvania-ave/store-7424
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
4.0
597 reviews
5 stars
268
4 stars
165
3 stars
86
2 stars
29
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some praising friendly staff while others report rude or unhelpful interactions.
Food Quality
Food quality varies significantly; while some customers enjoy fresh and hot meals, others report cold, stale, or poorly prepared items.
Cleanliness
The restaurant is often noted for being clean, although some reviews mention dirty tables or unsanitary practices.
Speed of Service
Service speed is frequently criticized, with many customers experiencing long wait times, especially in the drive-thru.
Order Accuracy
There are numerous complaints about incorrect orders, with customers receiving wrong items or missing components.
- GSGarin SFeb 11, 20265.0Even gave my dog a milkbone in the drive thru!
- SMSydney MichelleJan 23, 20261.0Went through the drive through and watched one of the employees pickup french fries, with her bare hands, that had spilled onto the counter and then put the fries back into the fry container that she then tried to give to me. The fact that they have employees handling food without gloves on is incredibly unsanitary.
- AGAlan GreenJan 11, 20261.0Got my order wrong and was told the next time I come in they would replace it . Came it 3 weeks later and was told I only had 2 weeks to come back and that manager didn’t work there anymore therefore I was out of luck. I called another war by to get the number of corperate and when they asked why I stated I just wanted to speak with someone. They hung up on me . The whole culture seems to be very rude and corporate seems to mimic this type of customer service because when I explained what happened they took my number and email and never bothered to even contact me . Won’t be going to Arby’s anymore. Food was ok but not worth tolerating ther service 👎👎👎
- MWMelissa WatsonJan 6, 20265.0Fast hot and fresh Everyone was very professional.
- SSStevenJan 6, 20265.0Do come here quite often. Super clean store and great customer service.
Brand Certified Facts from Arby's
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Certified February 22, 2026Yext Knowledge Graph
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