Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service are mixed; while some staff are praised for being friendly and helpful, others are noted for poor attitudes and slow service.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others report issues with cold, stale, or poorly prepared items.
Cleanliness
The restaurant is frequently described as clean, contributing positively to the overall dining experience.
Order Accuracy
There are multiple complaints regarding incorrect orders and missing items, indicating a need for improvement in order accuracy.
AG
Alan Green
1 day ago
1.0
Got my order wrong and was told the next time I come in they would replace it . Came it 3 weeks later and was told I only had 2 weeks to come back and that manager didn’t work there anymore therefore I was out of luck. I called another war by to get the number of corperate and when they asked why I stated I just wanted to speak with someone. They hung up on me . The whole culture seems to be very rude and corporate seems to mimic this type of customer service because when I explained what happened they took my number and email and never bothered to even contact me . Won’t be going to Arby’s anymore. Food was ok but not worth tolerating ther service 👎👎👎
MW
Melissa Watson
6 days ago
5.0
Fast hot and fresh
Everyone was very professional.
SS
Steven
6 days ago
5.0
Do come here quite often.
Super clean store and great customer service.
LK
Lisa Khalek
Dec 18, 2025
5.0
Thank you to the wonderful day crew! The ladies at Arby's off of memorial and Pennsylvania Oklahoma City, Oklahoma. They were very kind and efficient. Great attitudes and served hot and ready!! Thank you ladies for the great service and have a great holiday and Happy New Year's!!
VW
Vicki Wallace
Oct 30, 2025
2.0
I looked forward to trying their new steak cup. I was there during normal lunch hours so it's not like the food had been sitting out for hours.
I was VERY disappointed in the steak cup. The steak wasn't even barely warm and it was VERY far from tender, even in the slightest.
The mozzarella sticks are the only reason I am giving more than one star. They were very good.
I am unable to rate the atmosphere as I used the drive-thru.
In the end, I think Arby's might want to stick with what it knows, and that's NOT steak.