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Brand Certified

Arby's

3.9
(1249 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3420 Nw 23 St, Oklahoma City, OK
73107, United States

Hours

Reviews

3.9
1,249 reviews
5 stars
534
4 stars
341
3 stars
212
2 stars
65
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendliness and efficiency of staff, there were numerous complaints about rudeness and unprofessional behavior.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and tasty meals, while others reported issues with cold or poorly prepared food.

Cleanliness

The facility is generally described as clean, but there are occasional mentions of sticky floors and unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Wait Times

Customers reported long wait times, particularly in the drive-thru, which negatively impacted their overall experience.
  • DH
    Doug Hawk
    Jan 14, 2026
    5.0
    Very knowledgeable cashier lady. Super nice, will definitely return
  • DK
    Daryl Keefer
    Dec 29, 2025
    5.0
    I don't usually leave reviews for fast food joints, but this one is the exception. Fast, friendly service. As soon as I stepped up to the counter someone helped me right away. Friendly in a professional manner. Food didn't take much time at all to receive. Food looked great, was packaged nicely and tasted even better than I expected, probably the great service I received. I was asked all the right questions without having to ask for anything. Napkins in the bag! Facility was very clean and well organized. Plenty of lids and straws available and well organized, easy to find the right lid! Nice, large parking lot with handicap accessible parking separate from regular parking to give handicap people the ease of entering without traffic inhibiting them. There was a nice area with places for larger vehicles to park. My vehicle is too large for drive throughs so it was nice to have a space to park. I'm glad I stopped in today! Easy in and out and was made to feel like I was in the right place. I don't normally eat at Arby's but after today I will be visiting other stores during my travels to see if this place was the exception or if this is company wide!
  • DH
    dc harrison
    Dec 20, 2025
    5.0
    They have the meats!! My favorite fast food.
  • GB
    Gail Boyce
    Nov 29, 2025
    3.0
    We purchased the steak bite meal with French fries. It smelled and tasted like burnt ends on the outside and the inside was tender. The young cashier was nice. He handled our transaction quickly and efficiently.
  • KC
    Kimberly Clauson
    Oct 19, 2025
    5.0
    Wr had a great time with family and friends. Thre roast beef sandwiches were hot and fresh.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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