Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported mixed experiences with food quality, with some enjoying the meals while others received cold or improperly prepared items.
Customer Service
Service quality varied significantly; some staff were praised for their friendliness and attentiveness, while others were described as rude or indifferent.
Cleanliness
The cleanliness of the restaurant received positive feedback, but there were also complaints about dirty conditions and poorly stocked restrooms.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders.
Operational Issues
Several reviews mentioned problems with the restaurant being closed early or not accepting orders during operating hours.
GM
Gary McGinley
Feb 9, 2026
5.0
Arby's is excellent
LL
las lowell
Jan 30, 2026
1.0
Don't come here if you have food sensitivities, allergies or if you're celiac. They don't care if you send it back and say you have allergies, they will just scrape off the "problem" ingredient and give you the old contaminated food. I don't think they know anything about food safety. Very dangerous and you guys could kill someone. The missus I talked to on drive thru was very nice and willing to make food herself for me since they kept messing it up and she took it very seriously. 5★ for her (I wish I could remember her name) but everyone else I have had the displeasure of speaking to has just been rude or shows they don't care about service or even people's lives
UK
Urban Minor (Kpax)
Jan 5, 2026
5.0
The driver lady was nice
DM
Deshawn Moffett
Dec 22, 2025
5.0
Best food I've ever had but my brother didn't like the bbq flavored beef it didn't have cheese