Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary food handling practices.
Customer Support
There were multiple instances of poor customer service, including dismissive attitudes from staff and lack of assistance with issues.
NF
Naomi Fletcher
Nov 15, 2025
1.0
The lobby was closed at 9pm when the sign on the doors stayed that it closes at 10pm. I called the store and asked why is the lobby closed 1 hr before it was to be and they hung up the phone e and would not answer the phone again.
MS
Mia Shirey
Nov 10, 2025
5.0
Restaurant was very clean. Woman working drive through was extremely helpful with my order and very kind. Manager is running a tight ship. We’ll definitely return! Thank you!
ZQ
zach quinn
Nov 2, 2025
1.0
This is my final time going here... the past three times I have went here I received bad attitude and the wrong order or incomplete.. this time they forgot my sauces and had the nerve to try and charge me for them just despicable
JF
Jennifer Musial (FIRE)
Oct 28, 2025
1.0
I am a property manager that resides nearby, I just finished a 10 hour shift and desperately needed some fresh air and a Wendys salad, I walked the 6 mins to the restaurant at 10pm because nowhere did it say that the restaurant hours closed at any other time but 1:00 a.m. the doors to the restaurant were locked I walked up to the speaker at drive-thru was ignored at the doors was ignored at the windows was ignored at the speaker and when I finally got up to the pickup window the the nasty unkempt manager I'm assuming, told me that I had to walk back to my residence to get my car because it's a safety issue and I cannot be served! Nowhere on the website or online does it say that restaurant closes at any other time at 1:00 a.m. so I was nice and I walked back to my car and I drove through the drive-thru, when she took my order I asked if the picture on the menu was the salad that I was ordering and she very rudely stated she doesn't know what picture is on the menu! She was rude, snide, and laughed about turning me away to the other employees. The chicken on my salad was all Gristle and chewy and the lettuce was wilted the salad dressings were warm and I never got a receipt. I manage a business where one star Google review will ruin 10 /5 Star Google reviews, my property currently stands at 12 five stars, just this month alone! This woman has nothing but horrible reviews yet you still have her on your staff shame on you! I will be contacting Wendys corporate with a request for a full refund I want an apology from her. I will make it my mission that she recieves an honest review.....every single day. My reviews just reached the 3.5 million mark. For her to run down disabled employees to swear in front of employees and customers and to serve this food that way and to turn someone away and close the restaurant early is absurd and disgraceful, this town is overrun with hard-working people that don't have homes that desperately need a job and this woman should not even be near food or the public. The public is speaking up against this on a weekly basis with no response and no resolution their protests are falling on deaf ears, so I am turning up the volume.
CH
Courtney Humble
Oct 16, 2025
1.0
This wendys was horrible I think I counted at least 6 employees and it took forever to do 2 kids meals which I didnt even get drinks for. I picked up a mobile and ordered 2 kids meals got my mobile order then an employee asked me "did you forget something". I told her "yes I have an order im waiting on". The manager i assume was really rude to his employees and didnt seem to want to help anyone. I think its horrible you can watch them make the food cause that is really bad to see. We stopped for a second time on the way home to get our free frostys and whoever is running the drive thru is just as rude as the others. This wendys needs some help.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norman, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norman, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (405) 857-7575.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3251 S Classen Wendy’s serve breakfast?
Yes, this Wendy’s location in Norman, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for the Wendy’s at 3251 S Classen Blvd, Norman, OK?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served at this location with options including combos, sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery in Norman, OK?
Delivery is available where offered. Use the Wendy’s app or visit order.wendys.com, enter your location to check delivery availability.
What payment methods are accepted at this Wendy’s?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy’s at 3251 S Classen Blvd?
You can call (405) 857-7575 directly or contact Wendy’s Customer Care via live chat or their website.
Where can I find the Wendy’s menu and prices for the Norman location?
Menu and pricing information is available at order.wendys.com or within the Wendy’s mobile app after selecting this location.
Are there nearby coffee shops close to Wendy’s at 3251 S Classen Blvd?
Yes, Starbucks and Dunkin’ are nearby, great options for coffee before or after your Wendy’s visit.
What fast food options are near this Wendy’s in Norman, OK?
Nearby fast food restaurants include McDonald’s, Panda Express, Subway, Burger King, and Taco Bell, offering a variety of dining choices along with Wendy’s.
Are there any convenient retail or service locations near Wendy’s that customers can visit?
Near Wendy’s, customers can find Circle K for gas and convenience items, Redbox for entertainment rentals, and AT&T for mobile phone services.
What are the dining options available at Wendy’s Norman location?
They offer dine-in, drive-thru, takeout, and delivery services to suit your convenience.