Sonic Drive-In

Reviews

• SS

  Sherrie Snow

  3 days ago
  1.0
  I’m a regular at this location until about a week ago. I’ve ordered countless times and they ALWAYS get it wrong and the common denominator is the drive-thru lady is almost every time Kayla. She will add cheese despite saying absolutely NO cheese on hamburgers over and over on every order. I’ll also tell her TWICE to remember the marinara sauce w the large mozzarella sticks. Does she provide marinara? Nope! I’m not kidding…she cannot get the order right even when business looks extremely slow and you repeat the order countless times I’ve started going elsewhere for this very reason. Sonic always apologizes but never seems to actually fix the issue! This issue’s been going on for months.
• SD

  Sabrina DeQuasie

  Jan 5, 2026
  2.0
  I wasn’t too hungry for lunch so I went to the Sonic on Porter as it’s close to my office- 3 minutes. I ordered a medium mozzarella sticks with marinara and a medium unsweet tea with lemon. The total was $8.68. That seemed like a lot for such a small order but whatever. I paid with a $10 and told the drive thru person to keep the change. I get back to my office and there’s no marinara. Okay, it’s only 3 minutes away. So I go back thru the drive thru and when I get to the window I’m met by a manager who starts asking all kinds of questions. Was this an app order? Was it an order for Melissa? No, it was an order for me in the drive thru about 3 minutes ago. I showed him my sonic bag and drink. Then he starts saying you have to order them with your food, so I let him know I did order them with my food. Then he says. “Oh okay well I’ll give them to you this time, but they are normally 10 cents each. Next time you’ll want to order it in the app..” I stopped him right there. I shouldn’t have to argue to get the condiments I asked for. I would have gladly paid for it if he had just led with that. But telling me he will “give them to me this time” is ridiculous and unprofessional. I wasn’t asking for special treatment and I’m certainly not trying to scam a Sonic out of a single marinara cup. I told him next time I’ll drive to Arby’s and he started screaming at me that he’s just trying to help me out. Don’t get me started on the scam of having one price in the app and one price when you order in person. Now I’m all ticked off over a simple marinara and that’s so stupid. AND my mozzarella sticks were cold and rock hard after all of that. This is the second time I’ve had a bad experience at this location and only the second time I’ve been there. I won’t be back for a third.
• BM

  Bryson Murray

  Dec 28, 2025
  1.0
  I ordered on door dash and they sent a text saying they messed it up and there fixing it only to find out like 30 minutes later they say sorry this place does not have door dash services like wow to lazy to make my food at 9 pm so pathetic
• DC

  Dan Corkill

  Sep 20, 2025
  1.0
  Worst experience in any restaurant. Ordered 2 Jr Deluxe cheeseburgers to about 15 min then asked and lady went were busy and trying to catch up. I said i ordered 10 min before she delivered anothers food. The guy who order after me waited 15 min too. Manager came out and said my order was takin out a while ago. And they lost other customers. Bad food ,bad service MGR seems like she could care less. Should have asked for refund.
• DR

  Daniel Rosales-Hu

  Sep 19, 2025
  1.0
  I don't usually do reviews because no news is good news. But today I waited 50 mins at the drive in just for my food. I actually was worried that my order was taken and I'll be waiting another 40 mins for nothing. Usually it takes for food from Sonic 10-15 mins which is understandable even when during high times no more than 17 mins. But making a customer worry for something means that my order was more than likely lost. I'm extremely disappointed that I had to get out of my car and have to ask where my food was. The lady who was running the meals was polite and apologized but it still did not excuse that they can send someone else out to help her out or service thir customers properly. Edit: I'm eating the food. I got an Mastershake oreo cheesecake, a combo #3 and a small mozzarella sticks and all my food it cold and the drink is melted. This is just terrible.