Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Norman, OK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2850 Chautauqua Ave for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
498 reviews
5 stars
168
4 stars
119
3 stars
86
2 stars
40
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, often waiting 30 minutes or more for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with their interactions.
Food Quality
While some customers enjoyed specific menu items, there were consistent complaints about food being stale, cold, or poorly prepared.
Management Issues
Several reviews suggested that the location is poorly managed, with calls for better staffing and operational improvements.
- NLNorma LangmesserJan 4, 20261.0This is by far the worst sonic in Oklahoma. I've driven out of the drive through more times than I can count waiting on service of some kind. Simply avoid this place. Suggestions to sonic, get new employees. The ones you have here are terrible!! The service is terrible. I even stopped coming to this location for a few months to see if anything would change. Is obvious nothing has changed. Do better!!! Stop agreeing with us that there's a problem and fix it if you already know about this issue.
- HHHunterSep 30, 20251.0Took a detour here a little while back. By far the slowest Sonic I've ever seen. An hour wait for a slush (which to their credit was fine), under 2 bucks. I know I'm not the only customer, but it probably takes 2 minutes to make. An hour is absurd. Solely due to the very lengthy wait for such a simple item, I will not be returning to this location. Edit: This seems to be a theme for reviews for this particular location. I would highly recommend people avoid this location, for Sonic to take note of this pattern and take a close look at this store, having a number of these reviews in hand, without each one of us having to submit a individual complaint to the location's site that the corporate owner suggests. I will pass on that. These reviews should suffice.
- TSTNT StudioSep 28, 20251.0Came in to pick up a DoorDash and the you g man that was on the mic was very very rude, refused to help me with the order said "it wasn't his job!" In the most rude hateful manner and after this review I will be calling corporate and his boss tomorrow. The time is 10:37pm on September 28th. Do better, customer service isn't for hateful teens it's for people that need a job and care if they lose it!!!
- CLConnor LeoniSep 23, 20252.0Food at atmosphere are fine extremely slow service and it doesn’t matter where you are. In the mobile order, drive through or stall
- PMPaughnee MooreSep 20, 20252.0We waited over 30 minutes for a corn dog and mozzarella sticks. Would have left but I had ordered and paid through the app. Pitiful.