Panera Bread

4.0
886 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Norman is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2200 West Main Street, Norman, OK
73069, United States

Hours

Reviews

4.0
886 reviews
5 stars
467
4 stars
181
3 stars
84
2 stars
42
1 star
112

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, particularly in the drive-thru.

Customer Service

Service quality varied significantly, with some staff being described as rude or unhelpful.

Food Quality

While many enjoyed the food, there were complaints about portion sizes and food being overpriced.

Cleanliness

Concerns were raised about cleanliness, particularly regarding the bathrooms and food display areas.

Management Issues

Several reviews indicated poor management practices, including staffing shortages and lack of training.
  • UT
    Ursula Thompson
    3 days ago
    5.0
    I called this morning. The first lady who picked up the phone let me know all the frustration she felt in that moment. She was clearly annoyed when I wanted to place my order. Horrible Customer service. BUT THEN Nicol, another super nice lady, took over the phone and helped me put 3 orders for today. I am very thankful for your help and patience. Because of you, my experience changed completely.
  • RH
    Roy H.T.
    Jan 14, 2026
    1.0
    I went there to get me a bowl of clam chowder, and they do not serve that. As I was waiting for my associate, I got a drink. Slime in the ice machine. I paid for over $4 for a iced tea and it tasted funny. So I poured it out and got a Coke instead. That's whenever I realized that there was nothing wrong with the iced tea it's the ice coming out of the ice machine. The health department needs to do an inspection on them. That was disgraceful and disgusting. I will not be going to that restaurant ever again. Obviously poor management.
  • EK
    Ellen Kraft
    Dec 30, 2025
    1.0
    Lousy drive thru! They got our entire order wrong. I called to speak to an associate and basically got an “oh well.” 👎
  • SW
    Sabrina Willingham
    Dec 10, 2025
    2.0
    I just ordered DoorDash and when I got my food The napkin in the bag had a spot of blood on it, which is really disgusting to me
  • JM
    Jesse Matlock
    Nov 25, 2025
    5.0
    It's Panera, of course it's good. Always. I had a French onion soup French dip the other day. It was scrumptious.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for Panera Bread in Norman?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.