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McDonald's

3.2
(1924 reviews)

Business Details

351 E Robinson, Norman, OK
73069, United States
(405) 329-8221
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
351 E Robinson, Norman, OK
73069, United States

Hours

Reviews

3.2
1,924 reviews
5 stars
541
4 stars
386
3 stars
364
2 stars
188
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of orders being incorrect or incomplete.

Food Temperature

Many reviews mentioned receiving cold food, with complaints about the quality and freshness of items.

Management Issues

Several customers expressed dissatisfaction with management, citing poor customer service and lack of responsiveness to complaints.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and long wait times.
  • TS
    Tatum Selby
    3 days ago
    1.0
    Went through the drive through, and the workers had terrible attitudes. I ordered a kids meal and a spicy chicken snack wrap. The kids meal didn’t come with both orders of fries and no sauce. The snack wrap was drenched in sauce, the tortilla was stale including the tender. dissatisfied.
  • NH
    nicholas hites
    6 days ago
    4.0
    I normally do deliveries from here now I used to do the drive thru but they are generally busy 😅 ordering at night I seem to get fresher food as compared to the day it seems left out but it is a huge chain and they are cheap so I dont expect fancy
  • DW
    Daniel Webb
    6 days ago
    1.0
    Telling me the kiosk is open when I'm standing at the register means I go somewhere else.
  • GD
    Gavin Doss
    Feb 22, 2026
    1.0
    All the food was cold anf they forgot the chicken nuggets. Everytime I go to this McDonald's they always either miss something or the food is not good.
  • KK
    Kegan
    Feb 5, 2026
    1.0
    I don't know if she was an regular employee or a supervisor however there was an older latin American employee that had a black zip up jacket and a pink clip in her hair which I could not see a name tag for that seemed to have a problem with me requesting a receipt when their self ordering kiosk failed to print one out. I feel like she had a very rude tone about it I don't know if it was intentional or not, but i wasn't impressed

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Norman at 351 E Robinson?

McDonald's Norman at 351 E Robinson is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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