McDonald's

Reviews

• GM

  Gregory Muse

  Nov 14, 2025
  2.0
  I brought a complaint to the noon time manager. I even told her to probably take my complaint with a grain of salt. Her tone was not the tone of a sympathetic and understanding manager. Then when i told her not to talk to me in that manner, she just became louder & talking over me. Saying the same thing over & over & over. Im nobody. I just have my feelings, morals, & etiquette to guide us! I will never eat again at that McDonald's store and all because of her bad attitude along with her not even having bad manners, would be better than her's! McDonald's forcing us to use their bad kiosk system was my complaint. $5 meal deal There needs to be a pay now button & backup button also. Side by side always on any screen. I've been trying to cut back a little bit. So now it is enough for me. Double cheese burger, 4 McNugget, fries, & a coke.
• BL

  Betsy Lynn

  Oct 28, 2025
  2.0
  I ordered a large fry and asked if they would please make them fresh. The employee over the drive-thru said they are fresh and always are. I don’t agree, but okay. When I got to the second window, the employee was a super-friendly young lady. I got my food and left. (My mistake for not checking it.) I reached into the bag, and the fries were cold and tasted disgusting! I wanted to take them straight back for fresh fries like I’d requested, but I had to be somewhere. Do they even sell a large French fry anymore or is it just a medium fry in a large container? When did the quality of McDonald’s fries start going downhill? McDonald’s used to have the best fries around, and now you can’t even get anything close to what they used to be!
• KK

  Kegan

  Oct 28, 2025
  1.0
  A couple weeks ago, I came initially eat in and the lobby doors were still locked 10 minutes after the posted opening time. Still haven't heard back from anybody on that front. Today I decided to make the decision to try again. This time around my food took 10 minutes to come out, despite two other people placing their orders after and getting my food before me. Food was also too cold to warrant a 10 minute wait. I don't know if they are understaffed or what but something needs to be done. It is honestly frustrating
• JF

  Jeff Fields

  Oct 26, 2025
  1.0
  This location use to serve hot food but since they tore down the Alameda location that changed. Now, every time I have to pull over to the drive numbered spots (to make their service times look better) and wait for my food. Every time the hamburger is hot but the French fries are cold. I’m guessing some of the staff from the closed location must have been moved to this location and brought their bad habits with them. Corporate should stop the staff from cheating on their time scores by making people leave the drive thru and park to wait for cold food.
• GE

  Gary Epperson

  Oct 25, 2025
  1.0
  Horrible experience with “Luisa” this morning. I had called the day before to let them know that I would be picking up a large breakfast order at 5am. I spoke to Luisa. It was a very straightforward order. 32 McGriddles and 27 Hash Browns. I show up at McDonalds at 5am the next day and give them my mobile code for the order. Luisa wasn’t working. They say they can’t find my mobile order but they do hand me a sack with the 32 McGriddles. No 27 hash browns though. A staff member tells me that Luisa never told them about the hash browns. They make the hashbrowns and 10-15 mins later I’m on my way. An hour later I get a call from Luisa. She immediately goes into “WHY WOULD YOU PLACE THE MOBILE ORDER IF YOU ALREADY GAVE ME THE ORDER THE NIGHT BEFORE??” I could not believe the tone she had!! I’m almost 50 years old and have never been talked to that way. I told her that’s what I’ve always done in the past and NEVER had a problem. I don’t even bring up the fact that she failed to write down my hash browns! I also tell her that I do not appreciate how she is talking to me. She then doubles down and says (with the same tone), “I JUST DONT UNDERSTAND WHY YOU WOULD DO THAT?!” I tell her that I wanted to pay for my order using the mobile app so that’s why I did that. I remind her again that this has never been a problem. She then starts telling me they can’t find my order. I gave her my mobile code and told her I can bring my receipt that was emailed to me. She says she’ll call the restaurant back or something. This place is a circus and Luisa is the ringleader. Horrible employee.

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