McDonald's

3.5
1429 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2030 W State Highway 9, Norman, OK
73072, United States

Hours

Reviews

3.5
1,429 reviews
5 stars
497
4 stars
314
3 stars
274
2 stars
128
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor communication.

Food Freshness

Feedback on food quality varied, with some customers enjoying hot and fresh meals, while others received cold or improperly prepared items.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

The speed of service was frequently mentioned, with some customers appreciating quick drive-thru experiences, while others complained about long wait times.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the quality did not match the cost.
  • TA
    traci atchison
    Dec 31, 2025
    5.0
    Went through the drive though, they were very fast
  • TS
    Todd Speck
    Dec 26, 2025
    4.0
    Drive thru was very quick
  • DP
    Dooberton Prowsa
    Dec 22, 2025
    1.0
    Convenient location, but they made my but they made my burger wrong and left me waiting in the parking lot for way too long! Just drive into town to get a proper burger!
  • M0
    Madm 007
    Dec 16, 2025
    4.0
    The kids loved it of course. They did forget a Happy Meal so we had to go back in to get that. We'd gotten the food thru the drive-up. It was fresh and tasted good.
  • KM
    Kate McGinley
    Nov 26, 2025
    5.0
    McDonald's tastes like McDonald's, so you really can't mess it up, but....the food from this specific McDonald's is always hot, which if it's not, It can mess up a meal when it tastes like it's been sitting too long. So they do a great job keeping it fresh. I originally wanted to do this review because I was having a really horrible day yesterday and was trying to hide my red crying face but the young woman behind the drive thru window noticed and asked if I was ok. I honestly didn't think anyone would notice and I was embarrassed that she did but the fact that she said in a sincere caring voice... "Don't be sad, you are beautiful!" She made my night and the affirmation got me a little through my pain that night. If I wasn't busy hiding my face I could have caught her name. But it was around maybe 7ish Tuesday evening. She deserves a badge or certificate from McDonald's for Empathy. I think it would be great for McDonald's to have awards of recognition for their employees.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2030 W State Highway 9?

McDonald's is open daily from 5:00 AM to midnight.

What time is McDonald's drive-thru service available?

Drive-thru service is available daily from 5:00 AM to midnight.