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McDonald's

3.5
(1369 reviews)

Business Details

2030 W State Highway 9, Norman, OK
73072, United States
(405) 329-5900
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2030 W State Highway 9, Norman, OK
73072, United States

Hours

Reviews

3.5
1,369 reviews
5 stars
464
4 stars
302
3 stars
258
2 stars
124
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

Feedback indicated inconsistent food quality, with issues such as cold or undercooked items and incorrect orders.

Communication Issues

Many reviews highlighted difficulties in communication, with staff struggling to understand English and misquoting orders.

Cleanliness

Some customers noted cleanliness issues, particularly with dirty tables and restrooms.

Pricing Concerns

Several reviews mentioned high prices relative to the quality of food, leading to dissatisfaction.
  • KB
    Kassie Bowling
    5 days ago
    1.0
    With money apent to get a frozen coffee, they are out of espresso. So they made it without it and iI didn't get a full cup. Very disappointed!
  • LL
    Linda
    Feb 2, 2026
    1.0
    Ordered a medium smoothie and it was filled half full. Said something to the guy and he said that’s the size that he couldn’t fill the cup to make a medium.
  • MB
    Melanie Bailey
    Jan 26, 2026
    3.0
    Every time you want something like a shake or ice cream and its after 8 or 9 pm good luck because they break down equipment early very frustrating.
  • FT
    Force Trooper
    Jan 18, 2026
    1.0
    I attempted to place an order in the Drive-Thru and the attendant told me that they were not serving anything that had meat in it. He said, "I don't know what's going on. I think there's something down with it." I left and went to Sonic.
  • KH
    Kayla Hayes
    Jan 13, 2026
    1.0
    If I could give negative stars for the service I about cussed someone out for how rude they were. They forgot to give me my receipt after I ordered my food, started eating the fries on the way to work and they were barely warm. Then once I got to work I realized they left out a whole cheeseburger. I called and explained to Victor that I didn’t get a receipt and he took my name down and said I could come back for a replacement. Well today (the next day) I came back and they said they wouldn’t replace my order without the receipt. I wish I would have got that guys name at the drive through, and best believe I will be calling corporate. I’ve worked fast food, that was completely unprofessional.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2030 W State Highway 9?

McDonald's is open daily from 5:00 AM to midnight.

What time is McDonald's drive-thru service available?

Drive-thru service is available daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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