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McDonald's

3.1
(1772 reviews)

Business Details

1150 E Alameda, Norman, OK
73071, United States
(405) 321-1228
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1150 E Alameda, Norman, OK
73071, United States

Hours

Reviews

3.1
1,772 reviews
5 stars
517
4 stars
321
3 stars
288
2 stars
172
1 star
474

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Management Issues

Feedback indicated poor management, with complaints about rude behavior and lack of accountability from staff.

Food Quality

Several customers experienced issues with food quality, including cold meals and unsanitary conditions.

Customer Experience

Many reviews described a negative dining atmosphere, with a lack of staff engagement and poor customer service.
  • DR
    Daniel Rittenhouse
    4 days ago
    1.0
    Slow ahh service
  • MA
    Michael Andrews
    Feb 13, 2026
    2.0
    The food was good, but the manager was a "Karen" who talked down to almost everyone who showed up at the counter. She even held a finger up in a customer's face while he was waiting for restroom access. Twice. There was spilled sauce on the table, and though two workers were there in the lobby, they were blasting something in Spanish on speaker phone, and doing nothing. Lazy and unacceptable.
  • WW
    Wendy Washington
    Feb 11, 2026
    1.0
    I wish I could give 0 stars. I don’t know why I keep giving them chances to redeem themselves and yet continue to get it wrong every single time. This location has been horrible ever since they reopened. I have tried delivery, take out and dine in. Every single time they have gotten my food wrong and taken an extremely long wait time to get the wrong food. I was in a pinch tonight and decided to give it another shot. I ordered take out, it took over 10 min for them to bring it out to my car after it said “order ready” and since I know better this time I checked the burgers before I left, and of course the burger was wrong, so I ran it back inside and got it corrected. Drove home and realized I didnt check for fries! We got two medium meals, and only got the burgers and drinks, ZERO fries. It’s so frustrating how they mess up our order every time and it takes so long every time. The time I ordered delivery, it took them over 1.5 hours, when it said the ETA was 20 minutes (I only live 5 min away) and when it arrived the order was wrong. I haven’t complained at all, but after tonight with my burger being wrong and correcting it, getting home and realizing I didn’t have any fries is just so annoying and really upset me. I don’t think I’ll give them any more chances.
  • FA
    Fabian Ahmed
    Feb 7, 2026
    1.0
    This place cannot make an order to save their lives. The manager Aaron is terrible at keeping any of his employees capable of performing at the minimum requirements to provide anywhere near standard customer service. It would be a cold day in hell before this place ever reaches at minimum a 4 star rating. The manager didn’t care our order had been wrong over 5 times in a row.
  • TM
    The Mamma
    Feb 7, 2026
    1.0
    Terrible. No help, no service, long wait, cold atmosphere. After 30 minutes, no food. Had to get refund. Very sad.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1150 E Alameda, Norman, OK?

McDonald's at 1150 E Alameda is open 24 hours every day of the week, from Monday to Sunday.

Does McDonald's offer delivery services?

Yes, McDonald's provides delivery services 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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