McDonald's

2.9
2385 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1551 Ann Branden Blvd, Norman, OK
73071, United States

Hours

Reviews

2.9
2,385 reviews
5 stars
577
4 stars
372
3 stars
410
2 stars
260
1 star
766

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude service, long wait times, and incorrect orders, leading to a negative perception of overall service.

Food Quality

Many reviews highlighted issues with food quality, including stale items, incorrect orders, and food served cold.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a poor dining experience.

Order Accuracy

A significant number of reviews mentioned consistent problems with order accuracy, including missing items and incorrect food.

Management Issues

Customers expressed dissatisfaction with management's responsiveness and attitude, indicating a lack of effective oversight.
  • MG
    Mary Gordoni
    1 day ago
    5.0
    Everything was great very satisfied and the guy with the cool hat was very helpful and it was great service thank you McDonald’s!
  • KC
    Kathy Christopher
    Jan 5, 2026
    3.0
    The app is always very easy to maneuver and order from. I ordered and drove to curbside pickup. The order came in less than 5 minutes, the person that brought my food told me what he was handing me as I received it which was nice. The fries were just warm and cool off very fast so that was not a good thing but when I looked at my sandwich which was a Quarter Pounder with cheese- plain the hamburger was broken and half off the bun which l am adding to my review. I had to reassemble my sandwich and had grease all over my hands. Thankfully they had given me, thank you! And because my burger was half off the bun. The juice was pooled in one spot and that was my first bite. Not a good 3rd impression. The smoothie was delicious and the tea also.
  • BJ
    Brett Johnson
    Dec 24, 2025
    2.0
    i order my food and sat for 30 minutes and food was still not done even after i asked them and paid its bad service and they’re rude.
  • SM
    Sarah Medina
    Dec 23, 2025
    1.0
    I was disappointed with the quality of the food. The bread was stale, the burger was hastily thrown into the sack, and the fries were cold and disorganized. Additionally, there was no barbecue sauce provided, and my daughter's burger had excessive ketchup on top of the bun. The service fell short of expectations.
  • LG
    LT GERVACIO
    Dec 20, 2025
    1.0
    I took my kids here for dinner tonight. We have been to this McDonald's many times, but always in the drive through. Tonight we ate inside. The floor was sticky, there was trash on the floor and tables, and all of the tables were dirty. I was extremely disappointed and disgusted. If that's what the dining area looks like then I am afraid of what the kitchen looks like. I will be taking my business elsewhere from now on.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1551 Ann Branden Blvd, Norman, OK?

This McDonald's location is open 24/7, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, drive-thru service is available 24 hours a day, 7 days a week at this location.