Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported problems with order accuracy, slow service, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about fries and sandwiches.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty areas.
Positive Staff Interactions
Some customers highlighted friendly and helpful staff members, particularly in the drive-thru and during busy hours.
JW
Jay Wilson
Jan 4, 2026
5.0
Best McDonald's in the US!! It's OCD clean, the people are professional and work hard. I can't say enough good things about this place.
SJ
sickboy johnson
Dec 30, 2025
1.0
Jesus help this place. Second time I got a breakfast sandwich and it was cold coffee tasted like creamer and sugar and water. I was so happy to get a coffee in was so disappointed.sad
LJ
Laura Johnson
Dec 19, 2025
2.0
Can barely understand them most of the time, and havent got a order right yet
JN
Jacob Nelson
Dec 11, 2025
1.0
I'm not usually one to leave bad reviews or make a fuss over minor issues. But I'm pretty dissatisfied for having had to pay extra to fix this.
I brought the kids here after a school function. After a couple of attempts trying to order on the kiosk, I gave up and ordered at the counter. After ordering we went to get ketchup and the lady at the counter (whose name was covered with tape on the name tag) said she knew, but the only person who knew how to refill it was on the morning shift, so they couldn't refill it. Eventually, we got our food. I realized I had forgotten to add on ingredients to my filet-o-fish so I went to the counter to pay and get some lettuce, tomato, etc on the side.
I opened my sandwich, and I found half a slice of cheese on the bottom bun (pictured). I showed this to the nameless crewmember, and she said I would have to pay for more cheese. When I pointed to my sandwich, she insisted that that was how they come. Instead of asking for a manager or causing a scene, I paid for some more cheese, left a review, and moved on with my life.
Not very satisfied, and I'm a little incredulous that they doubled down on the sandwich being perfect so they could extract an extra $1.39 from me. Oh well, I'll just try somewhere else next time.
RW
Randal Worcester
Nov 21, 2025
2.0
My wife and I stopped in for lunch right about noon.
We decided to eat inside because the drive through was crowded.
As we walked through the doors a disgusting foul oder sweept across our noses. It was like walking into an unserviced porta potty. No wonder it looked like a deserted island inside.
We ordered our food and quickly left.
I would recommend that the inside should have been closed momentarily to address the situation without customers walking into a scented ambush.
Come on Mickey D's do better!!