Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about the freshness and taste of items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including bad odors and unclean dining areas.
Positive Staff Interactions
Despite negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
Order Accuracy
There were numerous complaints about incorrect orders and issues with mobile app orders.
RW
Randal Worcester
3 days ago
2.0
My wife and I stopped in for lunch right about noon.
We decided to eat inside because the drive through was crowded.
As we walked through the doors a disgusting foul oder sweept across our noses. It was like walking into an unserviced porta potty. No wonder it looked like a deserted island inside.
We ordered our food and quickly left.
I would recommend that the inside should have been closed momentarily to address the situation without customers walking into a scented ambush.
Come on Mickey D's do better!!
AB
Aaron Barney
5 days ago
1.0
Making their employees work while sick. Absolutely NOT. This is a public safety hazard and a danger to your employees as well as customers. Give them more sick days. Give them sick pay. McDonald’s makes enough money.
MG
Misty Gentry
Nov 3, 2025
5.0
Very good quality food and service
PP
Patti Poteete
Nov 1, 2025
1.0
New style McDonalds. No menu board. No napkins or condiments unless you ask. All staff stay in back. One register but 4 online order kiosks. Hey McDonalds, are you trying to stop all eat-in business because you lost me as a customer.
DC
Daniela Carrera
Oct 13, 2025
1.0
Una estrella es mucho para la calificación. El servicio es demasiado pésimo de quienes lo atiende a uno, mucho gritan y se ven de mal genio como si uno tiene la culpa de sus problemas en casa.!!!