Many customers reported extremely long wait times for delivery, often exceeding an hour, contradicting the 'freaky fast' promise.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders, subpar quality, and unsanitary conditions.
Staffing Issues
Several reviews mentioned that the location is often understaffed, leading to delays and poor service.
AS
Anoushka S.
Feb 19, 2026
2.0
I got a beach club and they didn’t put the avocado spread. So I payed extra for a turkey sandwich 🫠
SL
Sally Lee
Sep 4, 2025
3.0
3.5/5 - This is what disappointed me. I never know what kind of ingredients are in this roast beef & cheddar. I can tell there’s something spicy inside the sandwich, and it tastes good… but I feel a bit of heartburn and my stomach hurts. Next time, I will be back but I have to be careful with reading the ingredients if anything happens to me. I need to pick one of some GERD friendly on lists…
They’re so nice and friendly.
KW
kamisha walker
Aug 21, 2024
1.0
I work at OU and ordered lunch for my department. We left a 20% tip per university policy but was charged over the tip amount. I contacted the store to see what could be done but the store manager was NOT helpful at all. He said that I could contact HR and when I asked for their info he told me to google it. I spend a good amount of money catering events for my department but will never use this establishment again. I will also share my experience with my colleagues so they do not order from here and get the same treatment. The employee is a crook and the manager is useless.