Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.3
247 reviews
5 stars
100
4 stars
39
3 stars
18
2 stars
16
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely long wait times for both in-store and delivery orders, often exceeding an hour, contradicting the 'freaky fast' promise.
Customer Service
Feedback highlighted poor customer service experiences, including unhelpful staff, rude interactions, and unresolved complaints.
Food Quality
While some customers enjoyed the food, there were consistent complaints about incorrect orders, subpar sandwich preparation, and unsatisfactory ingredients.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and concerns about food handling.
- SLSally LeeSep 4, 20253.03.5/5 - This is what disappointed me. I never know what kind of ingredients are in this roast beef & cheddar. I can tell there’s something spicy inside the sandwich, and it tastes good… but I feel a bit of heartburn and my stomach hurts. Next time, I will be back but I have to be careful with reading the ingredients if anything happens to me. I need to pick one of some GERD friendly on lists… They’re so nice and friendly.
- AMAlexis MartinezAug 7, 20251.0this place is freaky fast on opposite day. worst Jimmy John’s location I’ve ever been to. I consistently wait 15-20 minutes for one or two sandwiches. Waited 25 minutes for two sandwiches this week.
- TTTravis ThompsonJul 19, 20251.0Great food if you cab settle for the bread type available. freaky fask they are not. 40 min later our two sandwiches weer made.
- BMBaylee MaxwellApr 6, 20221.0I am so upset with this Jimmy Johns! Not only could I not get ahold of the store, before or after my order, but I paid extra for a drink and extra bacon and got neither. There’s also nowhere in the app to make any sort of complaint or fix orders. If I could give 0 stars I would have. 😡😡