Five Guys

4.2
624 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1401 24th Avenue NW in Norman is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1401 24th Avenue NW, Norman, OK
73069, United States

Hours

Reviews

4.2
624 reviews
5 stars
359
4 stars
131
3 stars
56
2 stars
31
1 star
47

What are people saying?

AI-generated from recent customer reviews

Pricing Concerns

Many customers feel that the prices are excessively high for the value received, with several comments highlighting the cost of burgers and fries as being particularly steep.

Food Quality

The burgers are frequently praised for their taste and freshness, while the fries receive mixed reviews, with some customers enjoying them and others finding them greasy or overcooked.

Customer Service

Customer service is often highlighted positively, with several reviews mentioning friendly and helpful staff, although there are some complaints about order accuracy and staff behavior.

Cleanliness Issues

Some reviews indicate that certain locations have cleanliness problems, particularly with dirty tables and unsanitary conditions.

Order Accuracy

There are multiple reports of incorrect orders, including missing items and wrong modifications, which has led to customer disappointment.
  • JL
    Joe Love
    Oct 7, 2025
    4.0
    Pretty pricy and I'm not sure why. A small value meal is 14 dollars. The peak unsweetened ice tea is funky .. not real tea. It is nice that you get to add all types of toppings. I thought they used to give you peanuts but I didn't see them there the last time I was in
  • BJ
    Barry Jointer
    Oct 5, 2025
    1.0
    I love five guys but I HATE that I can't order my fries online with no salt.
  • JK
    Jennie Kreiner
    Sep 30, 2025
    5.0
    I have never understood that whole this is the best hamburger, and I will die on that mountain until I had a five guys hamburger.I understand that I will defend this hill, my god, that is such a good hamburger, and it was ginormous and the fries.Oh, my godThe fries were so good.
  • SS
    Susie Smeal
    Aug 24, 2025
    5.0
    If I want a really good hamburger I go to Five Guys.
  • MW
    M W
    Aug 16, 2025
    4.0
    It's good. I still can't get over the prices at so many fast food places, like this. But at least here, you get a great burger and fries for the price. Although, $12 for a hotdog for my daughter who doesn't like hamburgers felt a little extreme. I can buy a package of dogs, buns, cheese, a jar of relish and a bottle of mustard for the price of one hot dog here. That's more than beyond a little ridiculous.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.