Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
While many customers praised the friendly and helpful staff, there were also complaints about rude service and long wait times.
Coffee Quality
Customers generally enjoyed the coffee, with many describing it as delicious, though some reported inconsistencies in drink preparation.
Wait Times
A significant number of reviews highlighted unacceptably long wait times in both drive-thru and walk-up orders, often exceeding 30 minutes.
Customer Experience
Positive experiences were noted for staff interactions, but several customers expressed frustration over poor communication and service issues.
WW
whysitmatter1
4 days ago
1.0
Rude service and tasteless coffee is what I received from this location
MJ
Michael Jensen
6 days ago
5.0
It's coffee shop
DV
Denise V
Jan 27, 2026
5.0
I just want to give a huge shout-out to Dutch Bros for how they handled things during the recent bad weather. While many other coffee shops were closed, they stayed open despite being short-staffed—and that says a lot.
They were upfront and thoughtful enough to put signs out letting customers know about the staffing situation and longer wait times. Yes, the lines were long and even backed up into the street, but the couple of people working were absolutely amazing. They stayed positive, worked hard, and kept things moving as best as they could under the circumstances.
I truly appreciate the employees who weathered the storm and still showed up so others could get their drinks. People leaving bad reviews over wait times should really practice a little more patience and understanding—these employees didn’t have to be there, but they chose to be.
Great service, great attitude, and a team that deserves recognition. Thank you for showing up when it wasn’t easy. 💙☕️
PD
Parker Deaton
Jan 25, 2026
1.0
1 star isn’t low enough. Says they close at 10pm and we waited in line for 30 minutes with about 20 other cars. We get up to the front and they tell us sorry we closed at 4pm, mind you we have been sitting in line waiting a long time just for them to tell us they closed and that a certain car was the last one they served, but didn’t let anyone else know until they came to the window. Could’ve put a sign out, came outside and announced to everyone that they were closing, changed their hours online, but no they did none of that.
AR
Ashley Risener
Jan 15, 2026
1.0
I don’t feel like it was work appropriate for the window person to have an 8-10 min personal like they where friends conversation with the lady in the drive thru window when she ordered one drink and there is a line forming in the drive thru window, ppl order ahead to get it and go so since she wanted to have personal time in the window I was late to work , so thank u
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 1230 W Main St in Norman, OK?
Dutch Bros Coffee at 1230 W Main St, Norman, OK is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer options for sugar-free flavors?
Yes, they offer sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What caffeine-free drink options can I find at Dutch Bros Coffee?
Caffeine-free options include decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don't have the app, inform your broista!
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for acceptance of personal checks.
Does Dutch Bros Coffee offer delivery or curbside pickup services?
Dutch Bros Coffee offers curbside pickup but does not provide delivery directly; third-party delivery services may be used.
Where can I buy Dutch Bros gift cards?
Gift cards are available for purchase at any Dutch Bros location and on their website.
Are there nearby places where I can stop before or after visiting Dutch Bros Coffee at 1230 W Main St?
Yes, near Dutch Bros Coffee you can visit Johnnies Charcoal Broiler, an American restaurant, or stop by BancFirst for banking services. These places make it convenient to combine your coffee run with dining or errands.
How can nearby services like Central Oklahoma Frontier Country assist customers visiting Dutch Bros Coffee?
Central Oklahoma Frontier Country offers travel services nearby, which could be helpful for customers planning trips or seeking travel information before or after stopping for coffee at Dutch Bros.
Are there automotive-related services close to Dutch Bros Coffee at 1230 W Main St?
Yes, nearby automotive services include Wise Guys Autoglass and Fast Lanes Carwash, Detail, & Lube Center. Customers can conveniently get their vehicles serviced when visiting Dutch Bros Coffee.
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