Dunkin'

Reviews

• AZ

  Alysha Zazubec

  1 day ago
  2.0
  The food is usually ok here but ive been to plenty of other places that keep up with the line in the morning. This place either needs more staff or... something. Service is slow if there's more than 3 people in line. Mobile order doesn't help. I've had issues in the past with a wrong order here and there... but today really annoyed me. They had my drink done and the girl couldn't find the slip for the rest of my order. Then when I got to my office I opened my latte and it looks like someone made a medium and poured it into a large cup. To be so far behind and then not even fill the cup.... then i noticed all the icing on my doughnut is about to be left at the bottom of the bag.... I think this was the last visit for me. I wouldnt mind the wait if the food was right.
• AR

  Alexus Rushing

  1 day ago
  3.0
  i come here every morning my mini bagels are always cold first complaint was fixed next day with a free order but constantly isn’t a proper way to work. I ask for my food to be heated twice when I order for this reason. I went to a different Dunkin yesterday and didn’t have to ask bc they were so hot and that’s what I want.
• CS

  Chris Stephens

  2 days ago
  1.0
  I heard the MANAGER “Sasha” tell the employees to use decaf espresso in place of regular because they had ran out regular espresso beans. Instead of being honest with her customers, she lied to every one of them and served them absolutely no caffeine, which is what 90% of the customers are coming for. How unprofessional can you be Sasha? Telling your employees to lie to customers. The management of all the Norman
• KG

  Kayla Gatlin

  Dec 4, 2025
  1.0
  Placed a mobile order 10 minutes before heading to the store for only 1 drink and 1 grilled cheese. Once I got to the store there was one car in the drive thru which I sat behind for 5-10 more minutes. Once I got to the window the employee rudely told me to park. After waiting another 5-10 mins parked and MULTIPLY cars going thru the drive thru I left… such a disappointment and waste of time. I would understand if it was a large order but it was not. Will not be returning to this location.
• AS

  Amy Schultz

  Nov 27, 2025
  1.0
  I’m pretty displeased today. I just went through the drive thru to get a cookie butter latte. Originally i said iced coffee but when i received the drink there was no creamer so i asked the man in the drive thru window what had the creamer in it and it was the latte so i asked for that, even said i was willing to pay the difference or for a new coffee. Instead of remaking the drink, they gave me back the iced coffee and just put cold foam on top instead of remaking it! I know it was a small misunderstanding but that was absolutely disrespectful! I will not be back! It looks like theres creamer but theres not i tried to stir in the foam and its gross.

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