Dunkin'

Reviews

• CW

  Cody Walker

  Dec 15, 2025
  4.0
  Overall pretty good. I patron here a lot and most times the food is good and service is fast. Sometimes there are misses with food/service but overall pretty solid McDonald’s Location.
• SH

  Sophia Hassany

  Dec 10, 2025
  5.0
  Riley and Brady were the best baristas ever!! So nice and our drinks were so yum
• CB

  C Bailey

  Dec 8, 2025
  5.0
  Always a great coffee when I'm in the mood for something different
• AG

  Autumn Gaiski

  Nov 24, 2025
  1.0
  Ordered a hot latte yesterday and it was cold. Not lukewarm, not cooled down. Cold. Like it was an order someone didn’t pick up so they just slapped a new sticker on it and served it to me. The cup also appeared to be an old cup because the bottom of the cup was less stiff. So obviously it had liquid in it for quite awhile. It was terrible. I took two sips and threw it away. I understand mistakes happen, but I don’t think this was a coffee warmer not being turned on, or broken. I really think I was given an old order.
• AC

  Alex Chavez

  Nov 10, 2025
  1.0
  The store on 3281 Classen Blvd, Norman, OK 73071, clearly does not keep track of their customers that order in the lobby. It seemed as if our orders aren't even in the queue/lineup and they do it whenever it feels convenient to them. I say this because there was another customer in the store waiting to order by the time I walked in. At the time, I thought she was waiting for her food but after Eliana clocked in, the other customer had finally placed her order. Who knows how long she been waiting before Eliana clocked in but I know she waited for her ONE drink just as long as I waited. I emphasize this because it shows that this must be a common occurrence in that store and that the staff are comfortable with treating their in-store customers in such a manner. My order was taken at 12:17pm, Nov 10, and I didn't get my ONE drink until 12:32pm (15 mins for one drink). I have picture evidence that I was still in-store waiting for my drink at 12:32pm. I feel as though they cared about their drive thru customers more than their lobby customers. I get there are drive thru timers that they have to worry about and that there's only 3 of them (from what I saw). But that doesn't excuse them for prioritizing drive thru customers over lobby customers. Everyone has places to be, and waiting 15 mins for a single cup of coffee is not reasonable. Starbucks does a better job at completing orders in the order they were taken. I don't want to stick 100% of the blame on the store employees because its most likely not their all their fault. It's common practice for upper management or corporate of big companies like Dunkin, to not give their employees enough hours or hire enough people to ACTUALLY run the store in an efficient manner all due to corporate greed. The less money they spend on payroll the more money they get in their bonus checks. Anyway, my point is y'all need to pay attention to your lobby customers, just because the lobby doesn't have timers for service doesn't mean u should make them wait 15+ mins fur a single cup of coffee.

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