Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
764 reviews
5 stars
352
4 stars
163
3 stars
102
2 stars
44
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unprofessional behavior.
Food Consistency
Food quality varied significantly; while some enjoyed the ice cream and certain menu items, others found the burgers and fries lacking in flavor and freshness.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
Cleanliness and Environment
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and discomfort due to temperature issues.
Availability of Menu Items
Frequent complaints about being out of key ingredients and menu items, affecting customer satisfaction.
- HIHi ImmeNov 13, 20251.0Pulled up to the drive through around 10:30 PM CST on 11/13/25. Everything was going as expected till we go to pay. We hand the girl Cash and card ( Normal behavior when someone wants you to pay with the cash and put the rest on card) She than proceeded to hand us our card and cash back and goes “it all went through on card.” This wouldn’t have been such a big deal after we explained what we meant to happen if she didn’t then run her mouth and go “You shoulda said that”. With a full blown attitude. If you didn’t know. Own up to it.
- DMDeanna MaidenOct 14, 20255.0My family and I have done to-go twice in the past month at this Dairy Queen and the service was phenomenal! A sweet, lovely lady did it (I couldn’t catch her name, unfortunately, so I will just call her the pretty green-eyed brunette)! She was sharp, punctual, and very friendly!!! The food was given to us right away — exactly as we ordered it!!! So definitely go and order some food while she still works there!!!
- TUTy UrieOct 11, 20255.0I wish they had more in ok
- ARAnthony RoeslerOct 6, 20251.0Ordered a birthday cake only for them to not make it.
- PMPamela MeltonOct 4, 20251.0We order two blizzards and it took them 10 to 15 minutes to make one and when we told them where the other one was we waiting another five minutes before we found out that it was sitting on the counter and no one around.we went to leave it was mostly melted
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Norman specialize in?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburger® sandwiches, shakes & malts, and ice cream cakes.
What are the regular operating hours for Dairy Queen Grill & Chill on weekdays?
The restaurant is open from 10:00 AM to 11:00 PM Monday through Thursday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, it has both drive-thru service and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and children, making it a good place for kids.
Are there any special holiday closures for Dairy Queen Grill & Chill?
The restaurant will be closed on November 27, 2025, for the holiday.
Can I order food online or via a mobile app from this Dairy Queen location?
Yes, you can order online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What is the address and contact number for Dairy Queen Grill & Chill in Norman?
The address is 1835 W Main St, Norman, OK 73069-6453, and the phone number is +1 405-701-3988.
Are there other food options nearby Dairy Queen Grill & Chill in Norman?
Yes, nearby food establishments include Zaxby's Chicken Fingers & Buffalo Wings, Grandy's, Long John Silver's, Arby's, Shipley Do-Nuts, Sooner Dairy Lunch, Wendy's, City Bites, and 405 Yummy Spot Mexican Restaurant.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you might consider stopping by the Aura Spa+Beauty Studio for relaxation or shopping at The Clothing Bar boutique.
If I'm visiting Dairy Queen Grill & Chill, what nearby services might be convenient to access?
Nearby services include Verizon Authorized Retailer – Cellular Sales for mobile needs, Valvoline Instant Oil Change for car maintenance, and Westwood Veterinary Hospital for pet care.