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Brand Certified

Chipotle Mexican Grill

3.7
(689 reviews)

Business Details

1641 24th Ave NW, Norman, OK
73069, United States
(405) 364-1269

About

Mexican Restaurant
Chipotle I-35 & Robinson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1641 24th Ave NW, Norman, OK
73069, United States

Hours

Reviews

3.7
689 reviews
5 stars
296
4 stars
158
3 stars
70
2 stars
54
1 star
111

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables, overflowing trash, and unsanitary conditions in the dining area.

Service Quality

Reviews highlighted inconsistent and often rude service, with some staff being unhelpful or dismissive.

Food Quality

Customers frequently mentioned issues with food freshness, portion sizes, and incorrect orders, leading to dissatisfaction.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received.

Ordering Issues

Several reviews noted problems with online ordering and menu restrictions, causing frustration among customers.
  • MS
    marvin staley
    Feb 5, 2026
    5.0
    Can't go wrong with a bowl, dirty rice, black beans, beef carnitas, Pico de gallo, lettuce, guacamole, n spicy salsa, with chips.
  • BB
    Binsgsj
    Jan 31, 2026
    1.0
    We tried to order and we got rushed and I got my burrito should just get a bowl it unwraveled immediately and it was a mess. The table were dirty and filthy there were flys everywhere . There were so many people and it was cramped. Never going there again.
  • ES
    Eric Sense
    Dec 31, 2025
    3.0
    I have eaten Chipotle twice in my life and both experiences have been in this Norman location. The restaurant has been unkempt both times. Once when being busy and the other was not. We opted to take our food instead of eating at the restaurant both times because the tables were dirty and the trash was full. Changing your mind from eating there to Getting food to go after the fact is kind of a chore. The staff was not overly impressive, not necessarily rude, just very blunt and not really friendly both times. The food quality and experience compared with the price point is really the deal breaker for any return visits for me. The staff was fairly chincy on the protein serving and the rice was overcooked on my last visit. Qudoba’s price point isn’t much different, and they’re not Gods gift to Fast-Mex, but I personally never have a less than expected experience at any of them and their product is consistent. This isn’t the worst place ever by far, but I’m not opposed to driving by it either.
  • KO
    Korbin Ohliger
    Dec 29, 2025
    1.0
    Not accepting cash is unamerican
  • CL
    Christina Leon
    Dec 12, 2025
    1.0
    This location is never on top of it. Nobody ever welcome you in, and never have any food available mid day. Today, they served me wilted frozen lettuce and soupy rice 😪

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer at the I-35 & Robinson location?

Chipotle offers customizable Mexican-style fast-casual food, including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

What are the operating hours of the Chipotle Mexican Grill at 1641 24th Ave NW, Norman?

The restaurant is open every day from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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