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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Newcastle, OK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 855 Nw 32nd Street for the ultimate SONIC experience!
Many customers reported receiving cold, stale, or poorly prepared food, with several noting a consistent decline in quality over time.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly with management.
Staff Friendliness
Despite service issues, several customers praised the friendliness and politeness of the staff, especially the carhops.
Inconsistent Experience
Customers expressed mixed feelings, with some having positive experiences while others reported ongoing problems, indicating a lack of consistency in service and food quality.
SW
Samantha Williams
5 days ago
1.0
If i could have rated this NOTHING, THATS WHAT IT WOULD HAVE BEEN !!!! TRUST!!!! HELLLLLL NOOOOO ! I'm not paying $5 for a medium soft drink!!! And at happy hour $4.08 !!!!??? You got too be joking or smoking Crack!!! Keep your drink, never have I ever encountered this at any sonic anywhere else I've been in oklahoma or in Texas or any of the other 6 states I've been too!
Dont come here unless you just dont care...
Ridiculous!!
I hope all 760,000 plus views i have and rising see this post, bc people care about my reviews bc I am honest and straightforward and I dont beat around the bush!!!!
Needless too say I told them too cancel my order and I left!!!!
Just too clarify my drink it was a cherry dr pepper medium size and that was it easy cherry sauce and 2 or 3 real cherries like i always do, and I generally pay $2.15.. without the added cherries its $1.91 " DURING HAPPY HOUR MIND YOU "
and I visited this place around 2:50pm and made my order...
So I went down the street and got me a medium dr pepper for less than $2 at a chug-a-lug gas station !!!! And their ice is the same ! Good dr pepper too !!!!
KB
Kim Baamonde
Dec 31, 2025
5.0
Manager Susan and her coworker Brooklyn are absolutely amazing, beautiful ladies. They are kind as ever. Huge hearts, qnd went over and beyond for us, and great employees!! The best Sonic ever!
BL
Belinda Lambert
Dec 30, 2025
4.0
Have been keeping quiet for a long time... but they always take SO LONG.
Just the other day, 10 minutes for two large but uncomplicated drinks. Lot was pretty much empty—there might have been one other car.
They also have a tendency to make food incorrectly or by the time it gets out, it isn't very warm. They once gave my mom a grilled cheese... but they forgot the cheese and then got snarky when she (politely) asked for it to be remade.
The drinks were made great and always are, but... why such a big wait time??
I recommend it for drinks if you have time to sit and wait. Don't recommend for food, though.
GM
Gregory Muse
Oct 29, 2025
4.0
I'm not sure exactly what has happened at all the Sonic's that I've eaten in in the last 10 or so years but the weenies in the foot-long cheese cones & the hamburger patties are never hot anymore. Heaven forbid your getting your food to take home & eat. I'll bet the food woud be really cold by then. They don't taste bad or anything. The meats in the meals are never hot anymore. Just luke warm is all. The car hop waitress was very sweet, polite, & very courteous. All with a pleasant smile on her face.
NC
Nate Carr
Oct 13, 2025
1.0
Stopped for a quick bite to eat, and it took 30 minutes to get our food and they left my wife’s meal out. When we called about it both the person who answered the phone and the manager were rude.