Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,451 reviews
5 stars
419
4 stars
284
3 stars
311
2 stars
129
1 star
308
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, both in-store and drive-thru, leading to frustration.
Service Speed
Customers consistently noted slow service times, with long waits for food and difficulty in getting attention from staff.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and language barriers that hindered communication.
Cleanliness
While some reviews praised the cleanliness of the location, others reported unsanitary conditions and dirty tables.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others reported cold or poorly prepared items.
- PNPreston Northcliff6 days ago1.0It’s McDonald’s not gourmet restaurant. I usually just put 20.00 dollars on the counter and say give what ever because you are going to mess the simplest orders up anyway. So I try to avoid McDonald’s at all cost
- JGjessus garciiaNov 3, 20251.0Pésimo servicio tardaron más de 40 minutos en entregar nuestro pedido, y aparte fuimos a preguntar que habia pasado y la gerente nos gritó y ya cuando los entrego el pedido los hot cakes estaban fríos más bien como congelos
- GMGregory MuseOct 29, 20254.0The order area & dinning area were both clean. The cashier was friendly & polite. Was very surprised to see that this McDonald's didn't have a fountondrink machine in the dinning area. The food was prepared in average time & the food tasted just as was expected. I don't know why all of the fast-food restaurants seem to do this now but, if I've taken the time to park my vehicle, get out, walk in & order. Unless you ask me or I tell you that i ordering my food to go, then put the food on a tray & not in a bag. If I want my food in a bag I would have went through the drive through to order. Not just this McDonald's does that. It seems to be a problem at most fast-food restaurants these days.
- ECEvan CouchOct 19, 20251.0I swear at this point, the workers here intentionally try to mess up your order, especially online app orders. Living and growing up near this location, I can count on ONE HAND how many times my orders have been completely correct and met with good service. 90% of the time either my order is wrong, they left something out, or service is just plain bad! It truly blows my mind. I only go here once a month at most now, when I'm in a pinch, and it truly blows my mind how EVERY SINGLE TIME, my order gets messed up!
- VMVictoria MOct 17, 20253.0We had waited 15 minutes to get our food and no one came to the register when we tried to order so we had to go to the kiosk. When we got our food the people we were with didn't get their drinks at all.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3254 Hill Star Drive, Newcastle?
Delivery is available every day from 5:30 AM to 11:30 PM.
Can I order McDonald's for drive-through service late at night?
Yes, the drive-through is open from 5:30 AM to midnight Monday through Friday, and until 1:00 AM on Saturdays and Sundays.
What pickup and delivery services does this McDonald's location offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at this location have a drive-thru?
Yes, this McDonald's location offers drive-thru service.
How can I earn rewards for free food at McDonald's?
You can join MyMcDonald's Rewards to earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What are the main operating hours of McDonald's at 3254 Hill Star Drive?
The restaurant is open daily starting at 5:30 AM; closing times vary from 11:00 PM on most days to 1:00 AM on Saturdays.
Are there any nearby gyms where I can exercise before or after my McDonald's visit?
Yes, Anytime Fitness is a nearby gym where you can work out around your meals at McDonald's.
What nearby food delivery options are available aside from McDonald's?
Nearby you can find Domino's Pizza and Little Caesars Pizza, both offering pizza delivery services.
Where can I find nearby fuel stations if I need to refuel during a visit to McDonald's?
Close by, True Sky Federal Credit Union, Conoco, and Phillips 66 gas stations are available for fueling needs.