Subway

Reviews

• CS

  Christina Sutherland

  Sep 1, 2025
  1.0
  I usually love Subway, but this particular location was extremely unclean. The food looked old and unappetizing. Against my better judgment, I went ahead and ate a sandwich why i did this i have no idea. Lack of time was a huge factor—and now I feel incredibly sick. 😩 people shouldn't have to worry if they are going to feel sick after spending $12 on a sandwich. 🤢 ill never be back. Where's the management? They also had no mayo.
• ZS

  Zachary Shelton

  Aug 6, 2025
  1.0
  This was by far one of the most disappointing experiences I’ve ever had at a Subway, and frankly, one of the worst customer service experiences I’ve encountered anywhere. My family and I specifically visited this location because of the Happy Gilmore 2 cup promotion. We had already tried several other Subway locations that were sold out, so before ordering, I asked the staff directly if they had any cups left. They clearly said yes, loud enough that both my wife and mother heard them. After we ordered and were at the register, we were suddenly told they were out of cups. When we explained that we had just asked and were told otherwise, the staff denied ever saying they had them. It felt like they were more interested in avoiding accountability than addressing our concern. Instead of apologizing, they doubled down and publicly claimed they never said what we clearly heard. To make matters worse, during our visit I also noticed one of the employees handling food without wearing gloves. That is an obvious health and safety concern, and it added to the overall sense of carelessness and unprofessionalism. Despite how we were treated, we still paid for our food and chose not to cause a scene. We tried to be the bigger person in the situation but left incredibly disappointed, not just by the lack of the promotional item, but by the blatant dishonesty and poor customer service. Because of this, I will not be returning to this location, and unfortunately, this experience has turned me off from Subway altogether. Promotions only work when they are backed by honest service. Very disappointed.
• TS

  Tami Shelton

  Aug 2, 2025
  1.0
  We came into this Subway hoping to pick up the new Happy Gilmore promotional cups. It was a small but meaningful thing for our family—my husband, who was a professor and attorney, had a soft spot for the humor of Happy Gilmore. We recently watched the sequel together as a family in his honor. He passed away from cancer not long ago, and my son and daughter-in-law joined me in rewatching the movie as a lighthearted tribute to a man we all loved deeply. When we walked into the store, we asked if the cups were available and were told yes. We placed our full order, but when we got to the end and asked to choose our cups, we were told they didn’t have any. When we explained that we’d just been told they were available, we were loudly accused—right in front of other customers—of lying. It was embarrassing, hurtful, and honestly shocking. A little kindness and honesty would have gone a long way. We paid for our food and left, but the entire experience left us feeling disappointed and disrespected. I hope this feedback encourages the team at this location to treat customers with more care and consideration going forward—especially in moments that may mean more than they realize.
• CT

  Chris Thompson

  Jul 23, 2025
  4.0
  Small town feel, employees were kind and cool, very clean, clean restrooms as well, one of my favorite spots to go for lunch in mustang. I always eat inside and the tables are always clean, the drink station as well.
• AC

  Alexes Cardenas

  Jun 20, 2025
  1.0
  Terrible service. Had a mobile order pickup and got all the way home to find out it was wrong. Called the store and all they can say is “what do you want us to do? remake it?” Like ya, the one I ordered the first time. 🙄

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