Arby's

Reviews

• NN

  nenohyop

  5 days ago
  1.0
  Arrived at drive-thru and window attendant stated they were out of au jus and he does not have time to make anymore because they are short staffed. Regardless, no matter how many times I come to this Arby's, the service is consistently rude and poor in quality.
• JE

  Jaxon Eskue

  Feb 14, 2026
  5.0
  Very good service and food
• AG

  Angie Gilbert

  Jan 30, 2026
  1.0
  We were there this evening and waited in the drive through for over 20 minutes. People behind us left. Some went in to order and actually came out with food and left. We were never waited on and ended up leaving. Had no trouble going through the drive thru at Whataburger.
• TB

  Travis Billington

  Jan 21, 2026
  1.0
  Sat in the drive thru forever. No one ever came on.
• KJ

  Kimberly Jackson

  Jan 9, 2026
  1.0
  We went through the Arby’s drive-thru tonight and had a very frustrating experience. Ordering wasn’t terrible, but things quickly went downhill at the window. We were told (not asked) to pull forward before receiving our drinks. When the drinks were handed to us, the medium cup collapsed and spilled because it was handed by the lid. When I asked for napkins, they were tossed out the window. We were repeatedly told we could not wait at the window because it would affect drive-thru times, even though no other customers were behind us. Our total wait time was 19 minutes. When our food arrived, items were missing: medium fries, Arby’s sauce, extra Greek sauce, and our receipt. Each time I tried to explain, I was cut off, the window was shut, and staff became visibly upset, saying I was “ruining their time.” A manager eventually stepped in, but I was told I was “the problem” after apologizing for the stressful night. I love the food quality and will return, but the customer service needs serious improvement. Drive-thru times should not come at the expense of respectful service and order accuracy.