Subway

3.5
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Moore Subway® Restaurant at 19th & S. Santa Fe brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
19th & S. Santa Fe, Moore, OK
73160, United States

Hours

Reviews

3.5
226 reviews
5 stars
106
4 stars
34
3 stars
18
2 stars
11
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional, particularly the management.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as skimpy portions, incorrect orders, and unsanitary conditions.

Coupon Policy

Numerous reviews highlight frustration over the store's refusal to accept Subway coupons, leading to disappointment and loss of business from customers.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported dirty conditions and a lack of hygiene among staff.

Service Speed

Several reviews mention slow service and a lack of urgency from staff, impacting the overall customer experience.
  • CG
    Chrystal G
    Nov 29, 2025
    1.0
    Ordered online. Given wrong bread, paid for extra protein and I could only see 1 single slice of bacon on my 12” sub. That sandwich was not acceptable and I dare the store to try and serve a person in store that same sandwich. Terrible customer service. Overpriced.
  • AO
    Ann Marie Jones REALTOR Keller Williams Summit Oklahoma City, Oklahoma
    Oct 24, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Review for Arianna – Subway, 19th & S. Santa Fe, Moore, OK I must brag on Arianna! We spoke on a Friday evening before my son’s baby shower. I completely forgot to place my food order that night — it slipped my mind, then i realized what i had not done yet, around 9 PM. The next morning, to my surprise, Arianna personally texted me to make sure my order had gone through because she couldn’t find it online. Her timing was absolutely perfect! She went above and beyond, showing genuine care and professionalism when I needed it most. Thank you, Arianna, for saving the day and making our baby shower a success! Subway is lucky to have someone like you. 💛 AnnMarie Jones - Moore, Oklahoma
  • DR
    Damon Royal
    Aug 27, 2025
    4.0
    Not a terrible store, it’s crazy people don’t understand the reason why they don’t take coupons. It’s a Franchise so they have the right to take it or not. But my only issue with this store is a lack of urgency. They move so slowww! But customer service is great.
  • DP
    Daniel Pham
    Aug 17, 2025
    1.0
    Everything was poor
  • RP
    Renee Love Paranormal
    Aug 5, 2025
    1.0
    Manager doesn’t give refunds or offer another sandwich when you make an online delivery and someone takes it . Horrible store horrible customer service

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 19th & S. Santa Fe in the Cleveland area of Moore, OK 73160.

What are the opening hours of this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.