Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Moore Subway® Restaurant at 19th & S. Santa Fe brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional, particularly the management.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues such as skimpy portions, incorrect orders, and unsanitary conditions.
Coupon Policy
Numerous reviews highlight frustration over the store's refusal to accept Subway coupons, leading to disappointment and loss of business from customers.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported dirty conditions and a lack of hygiene among staff.
Service Speed
Several reviews mention slow service and a lack of urgency from staff, impacting the overall customer experience.
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Chrystal G
Nov 29, 2025
1.0
Ordered online. Given wrong bread, paid for extra protein and I could only see 1 single slice of bacon on my 12” sub. That sandwich was not acceptable and I dare the store to try and serve a person in store that same sandwich. Terrible customer service. Overpriced.
AO
Ann Marie Jones REALTOR Keller Williams Summit Oklahoma City, Oklahoma
Oct 24, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Review for Arianna – Subway, 19th & S. Santa Fe, Moore, OK
I must brag on Arianna! We spoke on a Friday evening before my son’s baby shower. I completely forgot to place my food order that night — it slipped my mind, then i realized what i had not done yet, around 9 PM.
The next morning, to my surprise, Arianna personally texted me to make sure my order had gone through because she couldn’t find it online. Her timing was absolutely perfect! She went above and beyond, showing genuine care and professionalism when I needed it most.
Thank you, Arianna, for saving the day and making our baby shower a success! Subway is lucky to have someone like you. 💛
AnnMarie Jones - Moore, Oklahoma
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Damon Royal
Aug 27, 2025
4.0
Not a terrible store, it’s crazy people don’t understand the reason why they don’t take coupons. It’s a Franchise so they have the right to take it or not. But my only issue with this store is a lack of urgency. They move so slowww! But customer service is great.
DP
Daniel Pham
Aug 17, 2025
1.0
Everything was poor
RP
Renee Love Paranormal
Aug 5, 2025
1.0
Manager doesn’t give refunds or offer another sandwich when you make an online delivery and someone takes it . Horrible store horrible customer service