McDonald's

3.4
2467 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
630 NW 12th St, Moore, OK
73160, United States

Hours

Reviews

3.4
2,467 reviews
5 stars
813
4 stars
481
3 stars
510
2 stars
193
1 star
470

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with many reports of rude staff, especially during night shifts, while some employees, like Cherish, received high praise for their friendliness and attentiveness.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in the drive-thru and during late-night shifts.

Food Quality

Food quality varies; while some customers report fresh and hot meals, others have received cold or stale food.

Cleanliness

The restaurant is generally noted for being clean, although some customers reported unpleasant odors in the bathrooms.

Speed of Service

Service speed is hit or miss, with some customers experiencing long wait times even when few cars are present.
  • SG
    Steve Gardels
    3 days ago
    5.0
    My band and I see a lot of these on the road, but this one is a slice of heaven. The food was fresh, the dining room was clean and Ms. Cherish made us feel at home with her exceptional customer service.
  • CG
    Carlos Galván
    5 days ago
    4.0
    When the "anything eeeeeeelse" guy (American, blond, with glasses and long hair) isn't working the drive-thru at night, all the employees are very good and provide excellent customer service. However, that guy is terrible. He should be fired or simply transferred to the kitchen where he doesn't interact with customers. 4 stars because of the times I've been there and that irritating guy wasn't working the drive-thru
  • PM
    Payden M
    Nov 2, 2025
    1.0
    Terrible people running the drive thru at night and early morning very rude Impaitent people were very mean to my grandfather and when attempting to call about this issue was disconnected on multiple times and was told that breakfast wouldn't start and I couldn't come back until 550 am the next day to "try again"
  • ES
    Emilee Sharp
    Oct 31, 2025
    3.0
    The guy who works at the drive thru window around 2:30/3:00 am is extremely rude and always gets my order incorrect EVERY TIME. All of the other staff members at that time are amazing and so quick to get my order out.
  • CB
    Courtney Brittain
    Oct 21, 2025
    4.0
    McDonald’s is McDonald’s. This one was a little better than others but still slow. Play area was decent but not much to it. Toddler section was literally a stair and slide. Big kid area was a little better. Bathrooms smell weird.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Is drive-thru service available at this McDonald's?

Yes, the drive-thru service is open 24/7 at this location.