McDonald's

3.4
2488 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
630 NW 12th St, Moore, OK
73160, United States

Hours

Reviews

3.4
2,488 reviews
5 stars
819
4 stars
484
3 stars
511
2 stars
195
1 star
479

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff like Cherish for exceptional service, while others reported rude and inattentive employees, especially during night shifts.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in the drive-thru and during late-night shifts.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and hot meals, others received cold or stale food.

Cleanliness

The location is generally noted for being clean, although some customers reported issues with the bathrooms.
  • TT
    Triple_A_Gaming
    3 days ago
    1.0
    Gave me a tea instead of a Dr. Pepper. U asked for my dr. Pepper, they gave me a sweet tea??? How does that even happen???
  • KK
    kenedie-madison
    5 days ago
    1.0
    Today was my first time coming to this location and I will not be returning. Whoever worked the drive thru this afternoon was so rude because she couldn't hear my boyfriend. Not his fault and you're working a drive thru the voice of the company. Youd think they'd have more compassion and be friendlier
  • JS
    Jesse/Martina Salazar
    Jan 4, 2026
    1.0
    Had a really bad experience at this McDonald's computers went down after I ordered from the kiosk and to top the problem the kiosk did not print a receipt for my order. I waited for the problem to get fixed about a good 20 minutes at least possibly longer. I tried to show the manager my order off my app but wouldn't get my order done whats the reason for the app if they couldn't get my order from it? I guess she rather have a lobby full of people waiting for the problem to get fixed
  • CF
    Colin Fry
    Jan 4, 2026
    1.0
    Every time i come through this drive through the monotone guy who is ALWAYS working the speaker is disrespectful and cannot seem to get my order right. He talks to you like you just broke out of the asylum. Food is good (that’s if buddy put the order in right), the rest of the staff is always pleasant to chat with.
  • JV
    Jim V.
    Dec 31, 2025
    1.0
    I was hung up on by whoever answered the phone. Then after I called another four times and let the phone ring a million times she finally answered and it was the same woman and she just pretended to not speak English absolutely perfect customer service

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Is drive-thru service available at this McDonald's?

Yes, the drive-thru service is open 24/7 at this location.