Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback indicates a mix of experiences; some customers praised friendly staff while others reported rude and unhelpful service.
Food Quality
Several reviews mentioned cold food and long wait times, with some customers expressing disappointment in the overall quality.
Cleanliness
While some customers noted cleanliness, others highlighted dirty tables and unsanitary conditions.
Drive-Thru Experience
Many customers experienced slow service and long wait times in the drive-thru, with some expressing frustration over the efficiency.
TT
Tayvon
Nov 12, 2025
1.0
Theresa slams windows in customers faces so does the lady at first window with gray or white hair. They are extremely rude and unprofessional. Management is racist towards African Americans. We had just got off work and my boyfriend had a 100 dollar bill and they tried to say it was fake. We went elsewhere and asked them if they could check the bill since he had got it from his job and it is real! The only reason y'all keep so busy is because y'all mcds be so fr anywhere else y'all would have been went out of business. Had to call over 3 times to get anyone to even answer to let them know they are in the wrong. We Will be filing a corporate complaint in the morning.
TT
Taylor Thayer
Nov 11, 2025
5.0
We loveeeeee this McDonald’s I travel out of the way just to come to this location all shifts are pretty great my favorite shift is overnights! Everytime I come here my order is perfect!
SS
s.schmidtt
Nov 8, 2025
1.0
One of the most inconsiderate fast food restaurants I’ve dealt with in awhile. For as much as they charge now days you’d think the service would match the prices, but it’s severely lacking when you’re the only person that WALKED INSIDE TO ORDER and you’re treated like an inconvenience while drive thru customers are treated like they own the company. Top it off with having to wait multiple times for an English speaker.. in a country where the first language is English. But I digress, just take care of your customers equally. You gotta do better senator.
AB
Adam Breeden
Nov 4, 2025
4.0
Its McDonald's. They're super busy.
DV
DiCarlo Veneridi
Oct 20, 2025
1.0
I am writing to formally report a highly disappointing and unprofessional experience I had at this restaurant.
During my lunch break, I went through the drive-through to purchase a meal. When I returned to work, I discovered that the order I received was incorrect. Since I only had a 30-minute break, I was unable to return immediately.
After work, I returned to the restaurant with the receipt and the incorrect food to request an exchange. The Hispanic female that refused to identify (has a big moonface) employee I spoke with refused to replace the meal, stating that I should have come back right away. I explained that I was at work and unable to leave earlier, yet she still refused to assist me.
When I asked to speak with a manager, she claimed that she was the manager and continued to be dismissive and confrontational. She then told me to leave the premises or she would call the police. This response was completely unacceptable and unprofessional, especially considering that I had proof of purchase and was only requesting that my order be corrected.
No customer should be treated this way, particularly by someone representing your brand in a management position. Her behavior reflects poorly on McDonald’s and demonstrates a serious lack of respect for customers.
I expect this matter to be investigated promptly and appropriate action to be taken. I would appreciate a follow-up regarding how this situation is addressed, as I do not believe this individual represents the standards McDonald’s is known for.
What are the operating hours for McDonald's at 105 SW 19th, Moore, OK?
McDonald's is open 24 hours a day, 7 days a week at this location.
Is the drive-thru service available all day at this McDonald's?
Yes, the drive-thru is open 24/7, every day of the week.
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order online for this McDonald's?
You can order online via McDonald's delivery site or the McDonald's app available on iOS and Android.
Does this McDonald's location have free WiFi available?
Yes, free WiFi is available at this location along with other services like mobile ordering and gift cards.
What nearby dining options are close to this McDonald's?
Nearby dining options include Braum's for ice cream and American fare, Taco Bell for Mexican fast food, and Waffle House for breakfast and brunch.
Are there convenient places near McDonald's for banking or financial services?
Yes, you can find USE Federal Credit Union and Oklahoma Fidelity Bank close to McDonald's for your banking needs.
What entertainment options are available nearby McDonald's?
Redbox kiosks nearby offer video and game rentals, a great option if you want to pick up entertainment after your meal.
What services can customers combine when visiting McDonald's and nearby stores?
Customers can enjoy a meal at McDonald's and then visit nearby places like Sam's Club for wholesale shopping, or Shell gas station for fueling up, making errands convenient in the area.