McDonald's

3.3
2292 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
105 SW 19th, Moore, OK
73160, United States

Hours

Reviews

3.3
2,292 reviews
5 stars
699
4 stars
440
3 stars
432
2 stars
211
1 star
510

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with specific complaints about items being undercooked or missing.

Cleanliness

Several customers noted cleanliness issues, particularly with restrooms and dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and highlighted good experiences with food quality.
  • LH
    Linda Carol Brown Hamm
    1 day ago
    5.0
    Everything here was good! There were HS or college kids here ordering off the kiosks so it was a bit noisy and chaotic, but the staff and food were good. I had my hands full when I left and accidentally left my purse. Staff found it and put it in the safe until I could pick it up. Charlotte was WONDERFUL taking care of everything. I also want to commend the one who found it and was honest to turn it in. This is a very convenient location so stop by and try their food.
  • MH
    Mike H
    Dec 31, 2025
    1.0
    12/31 around 2pm the lady at the second window with tattoos and blonde hair. Rude as heck. Just hands you the food, I asked her for sauce she slam the window mid way of me talking, sees that I’m still at the window. Says she doesn’t speak English and doesn’t understand so she shuts the window again. I’m not against not knowing English but at least keep someone at the window who does and actually knows customer service.
  • MB
    Moddasy Bateman
    Dec 29, 2025
    3.0
    Nearly impossible to get help from any staff at this location. Ordered coffee and forgot to request creamer and sugar while ordering, went back to the unmanned counter to request same and was ignored by multiple staff members due to lack of English language competency, when I was finally able to speak with an employee, I was told they would have to charge $0.25 for each creamer and sugar packet. This turned out to not be factual but still off-putting as a customer. The whole experience at this location is now geared towards mobile take-out and drive through ordering. There is no drink fountain available in the lobby for refills, no condiments available, and the trash can openings are too small to actually use effectively. Also for this location to to be in a primarily Caucasian and English speaking suburb, it is strange to have only Spanish language music playing over the lobby sound system.
  • KB
    Kelsey Boomer
    Dec 27, 2025
    1.0
    The lady in the drive through window was very rude when I asked her why I owed change when I agreed to round up and then she dropped my change on the ground and closed the window. When I told the next guy at the food window how she was being he just said “she probably didn’t mean to” and that was it. I was also the only car in line so there was no reason to rush me so fast that you drop my money on the ground and then shut the window before I can say anything….
  • JF
    Joseph Franklin
    Dec 27, 2025
    1.0
    Ordered from the mobile app for my kids @ lunch time. Went to the (MOBLIE AND PICKUP ORDER) table the lady asked for my order NUMBER not if I ordered from the mobile app or doordash and continued to tell me that my order was not there. Eventually the supervisor came and found my order. Now mind you I ordered two FROZEN drinks and by the time he found them they were just sitting on a counter melting away. Then gave my kid her happy meal *haven't left the parking lot yet* *wanted to right this review* my daughter says whats this whats this over and over when I turn around shes holding melted butter packet from her happy meal.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 105 SW 19th, Moore, OK?

McDonald's is open 24 hours a day, 7 days a week at this location.

Is the drive-thru service available all day at this McDonald's?

Yes, the drive-thru is open 24/7, every day of the week.