McDonald's

3.3
2266 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
105 SW 19th, Moore, OK
73160, United States

Hours

Reviews

3.3
2,266 reviews
5 stars
689
4 stars
437
3 stars
429
2 stars
209
1 star
502

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback indicates a mix of experiences; some customers praised friendly staff while others reported rude and unhelpful service.

Food Quality

Several reviews mentioned cold food and long wait times, with some customers expressing disappointment in the overall quality.

Cleanliness

While some customers noted cleanliness, others highlighted dirty tables and unsanitary conditions.

Drive-Thru Experience

Many customers experienced slow service and long wait times in the drive-thru, with some expressing frustration over the efficiency.
  • TT
    Tayvon
    Nov 12, 2025
    1.0
    Theresa slams windows in customers faces so does the lady at first window with gray or white hair. They are extremely rude and unprofessional. Management is racist towards African Americans. We had just got off work and my boyfriend had a 100 dollar bill and they tried to say it was fake. We went elsewhere and asked them if they could check the bill since he had got it from his job and it is real! The only reason y'all keep so busy is because y'all mcds be so fr anywhere else y'all would have been went out of business. Had to call over 3 times to get anyone to even answer to let them know they are in the wrong. We Will be filing a corporate complaint in the morning.
  • TT
    Taylor Thayer
    Nov 11, 2025
    5.0
    We loveeeeee this McDonald’s I travel out of the way just to come to this location all shifts are pretty great my favorite shift is overnights! Everytime I come here my order is perfect!
  • SS
    s.schmidtt
    Nov 8, 2025
    1.0
    One of the most inconsiderate fast food restaurants I’ve dealt with in awhile. For as much as they charge now days you’d think the service would match the prices, but it’s severely lacking when you’re the only person that WALKED INSIDE TO ORDER and you’re treated like an inconvenience while drive thru customers are treated like they own the company. Top it off with having to wait multiple times for an English speaker.. in a country where the first language is English. But I digress, just take care of your customers equally. You gotta do better senator.
  • AB
    Adam Breeden
    Nov 4, 2025
    4.0
    Its McDonald's. They're super busy.
  • DV
    DiCarlo Veneridi
    Oct 20, 2025
    1.0
    I am writing to formally report a highly disappointing and unprofessional experience I had at this restaurant. During my lunch break, I went through the drive-through to purchase a meal. When I returned to work, I discovered that the order I received was incorrect. Since I only had a 30-minute break, I was unable to return immediately. After work, I returned to the restaurant with the receipt and the incorrect food to request an exchange. The Hispanic female that refused to identify (has a big moonface) employee I spoke with refused to replace the meal, stating that I should have come back right away. I explained that I was at work and unable to leave earlier, yet she still refused to assist me. When I asked to speak with a manager, she claimed that she was the manager and continued to be dismissive and confrontational. She then told me to leave the premises or she would call the police. This response was completely unacceptable and unprofessional, especially considering that I had proof of purchase and was only requesting that my order be corrected. No customer should be treated this way, particularly by someone representing your brand in a management position. Her behavior reflects poorly on McDonald’s and demonstrates a serious lack of respect for customers. I expect this matter to be investigated promptly and appropriate action to be taken. I would appreciate a follow-up regarding how this situation is addressed, as I do not believe this individual represents the standards McDonald’s is known for.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 105 SW 19th, Moore, OK?

McDonald's is open 24 hours a day, 7 days a week at this location.

Is the drive-thru service available all day at this McDonald's?

Yes, the drive-thru is open 24/7, every day of the week.