Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
1,169 reviews
5 stars
564
4 stars
248
3 stars
142
2 stars
70
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted unsanitary conditions both inside and outside the restaurant, including dirty tables and equipment.
Food Quality
While some customers enjoyed the ice cream and specific menu items, many expressed disappointment with the quality and temperature of the food.
Staff Performance
Feedback indicated a mix of positive and negative experiences with staff, with some employees praised for their friendliness and others criticized for poor management and lack of training.
Pricing Concerns
Several customers noted that prices have increased significantly, making the offerings feel less valuable compared to competitors.
- YGYorick Gannaway5 days ago5.0Fun but the atmosphere was a little schechy
- NMNatalia MendozaDec 30, 20251.0Came to get some ice cream but they were out of ice cream mix ðŸ˜
- FFF.C.Dec 27, 20254.0Liked the milkshake
- BPBritton PerryDec 22, 20253.0ice cream is good but service is super duper slow
- LCLafe CainDec 4, 20254.0Dairy-Queen has allways been my go to for a dip cones and shakes. Also the free Blizzards on your birthday.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and other fast-food items.
What are the operating hours of Dairy Queen Grill & Chill?
The store is open Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday and Saturday from 10:00 AM to midnight. It is closed on November 27, 2025.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible to children?
Yes, it is family-friendly and welcomes children, featuring amenities like high chairs and booster seats.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the restaurant has outdoor seating and indoor amenities, including restrooms and free WiFi.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order food online for pickup through their official order website.
How can I get exclusive deals when visiting Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What popular restaurants are located near Dairy Queen Grill & Chill?
Nearby popular restaurants include Johnnie's Charcoal Broiler, Panera Bread, Mazzio’s Italian Eatery, Chick-fil-A, and Quiznos, offering a variety of dining options from burgers and sandwiches to Italian cuisine.
Are there fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, customers can visit nearby fitness centers like Next Level Fitness Studio and ILoveKickboxing for workouts before or after enjoying their meal.
What shopping or service options are available near Dairy Queen Grill & Chill?
Nearby shopping and service options include Tractor Supply Co. for home improvement, T and T Nail Spa for beauty treatments, and The Paw Spa Elite for pet grooming services.