Arby's

3.9
640 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1813 South Telephone Rd, Moore, OK
73160, United States

Hours

Reviews

3.9
640 reviews
5 stars
282
4 stars
186
3 stars
75
2 stars
34
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

While some customers noted clean locations, others reported unsanitary conditions and dirty tables.

Customer Service

Positive experiences were noted with friendly staff, particularly in drive-thru interactions, though these were inconsistent.
  • CC
    chaoticforge
    Dec 9, 2025
    1.0
    when I get my drink it often has black crumbs in the bottom of the cup that I find out about when I drink them up through the straw and wonder what is in my drink. No idea what it is. I've told them about it multiple times and it still happens. They need to do a thorough inspection and cleaning of their drink lines.
  • CC
    CODYSMITH
    Dec 7, 2025
    5.0
    Todd is awesome! Easily one of the best customer service experiences I’ve had. These days it can be hard to find someone who actually listens and communicates, but Todd went above and beyond. He answered all my questions, gave helpful recommendations, and made the whole process simple. Truly appreciate his professionalism and kindness!
  • CC
    Charles Cagle
    Dec 7, 2025
    1.0
    Where do I start. It was 8pm and we decided to stop here why not the thought of Arby’s is good. No one is in line no one pulls behind me the whole time and I still I have to pull up and wait 20 minutes. I get my food and my order is jacked up so bad. French dip no aju I ordered an extra cup as well for my kiddo nope not there. Double Beef and cheddar I got 2 pieces of bread with cheese sauce. Asked for Arby’s and horseradish we received none. I just wished people cared. I spent $65 for it to be thrown away.
  • CB
    Chinky baybee
    Nov 3, 2025
    1.0
    I ordered 40 dollars worth of food her last night... I got told to pull my car up pas the window.. waited over 20 mins then I got home and ate .. I throw up my crispy chicken sandwich. It was my first time trying it..I was sick all night.my niece fry container was half full. I will never eat there again. Glad none of my family were sick 🤢🤢🤢
  • NH
    Nate H
    Oct 22, 2025
    1.0
    Slow and incomplete.. Waited at the drive-thru window for ten minutes for a 9-piece steak nuggets, which ended up only having 8 nuggets in it. Worst Arby's ever.