Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly cooked items.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.
Order Accuracy
A recurring theme was the frequent occurrence of incorrect orders, leading to customer frustration.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with the overall service and food quality.
KT
Kyla Tatom
Nov 12, 2025
1.0
Came for lunch, left with food poisoning.
TL
Tabatha Larson
Nov 7, 2025
1.0
I wouldn't suggest going to this one, they get the orders wrong a lot. Not to mention they tend to keep people on drive thru that talk to the customers like they're morons for just asking them to repeat the order back. Something every place with a drive thru trains you to do, because that's your job. Common occurrence according to the Manager. Maybe don't keep who get attitudes over being asked to their job, or start doing drug tests.
AS
Armando Viscaino SR.
Nov 4, 2025
3.0
Not a fan, but the kids like it
CS
Chris Scholle
Oct 31, 2025
1.0
Worst service ever. And I rarely go to get fast food. This is why. I only went cause they had the monopoly thing going on. They gave me my meal in different packaging! Never again.
WF
William Farrow
Oct 14, 2025
5.0
Going to the same place all the time they already know what I need.