Service Speed
Customers frequently reported long wait times for orders, with some waiting over 20 minutes for drinks or food.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding special requests.
Food Quality
Several customers noted that the food was often cold, overcooked, or not prepared as requested, leading to dissatisfaction.
Staff Friendliness
Despite the issues, many customers praised the friendliness of the car hops, indicating a positive aspect of the service.
Pricing Concerns
Some customers expressed that the prices were too high for the quality of food received.