Arby's

3.9
815 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1217 N Main St, Miami, OK
74354, United States

Hours

Reviews

3.9
815 reviews
5 stars
364
4 stars
197
3 stars
144
2 stars
37
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff interactions, and missing items from orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and taste.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and cheerful staff members, particularly praising individual employees.

Cleanliness Concerns

Multiple reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • DS
    Daniel Starr
    Jan 2, 2026
    5.0
    Had the curly fries will definitely be going back
  • BL
    Brandi Loding
    Dec 18, 2025
    5.0
    I'm not a huge fan of fast food but I really dislike when I do go and all the employees act like they hate being there. This particular Arby's is so different from most fast food places. Everyone in there is super friendly, they all seem happy to have their job and be there. The food is always good (for fast food) and in 4 years of going to this store, I've only ever had one order that was not right and they happily replaced the sandwich that was messed up. And they have really good lemonade. Either management is doing something right in how they treat the staff or somebody is hanging out happy pills when they come in. Either way, I recommend this store 10/10 times and would give them 100 stars if it were possible. **If you haven't tried the jalapeno poppers with the bronco berry sauce, your missing out.
  • KJ
    karen Jackson
    Dec 13, 2025
    1.0
    I could not believe how this visit went. We went through the drive-thru. Over $70 between both tickets. We had 2 orders. Orders were taken just fine. We paid, did not receive our receipts, figured they would come out with food. Told to pull around to front door. When the woman came out she only had 1 order, no receipt and gave us no time to look over the order before she left. So we asked for the 2nd order & our receipts. She came out again, same thing no time to look over for anything missing before she started to leave again. I did notice We needed plastic ware, so I told her as she was leaving, she rolled her eyes and made a face. I tried to yell excuse me before she opened the door and she totally ignored me. Came back the 3rd time with the plastic ware and i told her i tried to get her to stop so i could tell her we also needed Arby's sauce, she starts screaming at me that it's cold outside and i told her if she hadn't ignored me i would've saved her a trip. Then she literally whirls around and screams "no" and then slams the door. So my daughter & I headed into speak to the shift supervisor or manager, I didn't catch her name, I should have!! She defended the woman saying she's never heard her scream. This was after I caught the woman running inside to tell her they were getting ready to be griped out. The manager never offered an apology, a discount on future visit... nothing!! My daughter had to leave to keep from blowing her top. I tried very hard to keep my cool!! Will not go back to Miami, OK Arby's!!!
  • MS
    Mark Spaulding
    Dec 8, 2025
    5.0
    We stop here all the time. I love the little older lady that works there, she so nice and cheerful. I miss the Spicey Sauce, I wish they would bring it back.
  • RC
    Randee Craghead
    Nov 10, 2025
    1.0
    Came in and ordered $40 worth in food! Got all the way home and didn’t provide Au jus sauce that was suppose to come with the French dip combo and didn’t give us one of our buffalo sliders we ordered! Had to drive all the way back up there to fix the issue and then got back home to a soggy sandwich! When times are hard and people come and spend their hard earned money they just want it right. Nothing was offered as an apology! No one even seemed like they were in charge! We Won’t be back!