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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mcloud, OK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 826 W. Broadway for the ultimate SONIC experience!
Customers frequently reported long wait times and poor service, with some mentioning rude staff and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items, while a few praised specific menu items.
Friendly Staff
Despite service issues, several customers noted the friendliness and helpfulness of the staff, particularly specific carhops.
Inconsistent Experience
Overall experiences varied widely, with some customers expressing satisfaction while others reported repeated problems.
AR
Ashley Ryan
Feb 22, 2026
1.0
Food was horrible. Tasted as if the grease was weeks old. Chocolate shake taated and smelled like expired milk. My coke tasted like used grease. I'm sure the filter in the ice machine is dirty. It took over 20 minutes to get my order delivered to my car. The manager was less than thrilled to correct the problem. Carhop was very polite and understanding and tried to correct the issue. Management needs an overhaul and I'm sure the Oklahoma Dept of health would NOT give them a passing grade
KK
Kendra Kinnamon-Parker
Jan 17, 2026
1.0
Turned away within an hour before closing because we asked for a burger.. who manages this sonic? The car hops? Just change your operation hours
JP
Josh Parker
Jan 16, 2026
1.0
Stoped in for dinner after work but Kaly said grill was cleaned and they were closed at 1030 pm so don't come in after that. I guess she decides when closing time is not the bosses
BS
Bea Scott
Jan 16, 2026
3.0
You know what makes a good manager? When you are slammed because of $6 meals and you got a ton of orders waiting, actually getting in the trenches and working. I just spent 22 minutes waiting on two items watching this manager stand in a doorway yapping! Just flapping his gums. I tried to call in to get an answer and I watch him allow it to rain while in his hand at least six times before begrudgingly answering. I was then told I'm so sorry we are just so slammed with a $6 meal! But that's not the situation. Leadership needs to lead and that is doing every job in that restaurant that needs to be done when it needs to be done. Standing there talking away while everybody else is running themselves ragged shows a laziness that really shouldn't exist.
So I waited nearly 25 minutes for a burger that I had to pay to add vegetables to, and they weren't included. The hamburger patties were old and cold to the point that the cheese was still cold. None of the directions were followed in app and my sweet tea wasn't even sweet! I literally got 0% correct in this order! I will be calling corporate and demanding a refund
SS
Sourcer Supreme
Jan 5, 2026
3.0
I’ve lived near this Sonic for a year now, after living by another sonic for 9 years… idk what’s up, but the drinks taste awful here. Idk if it’s the cups, the straws or the drink machine itself, but it has this awful styrofoam/plastic taste or like the cups were dipped in something or slathered with dirty grease. It’s been consistent for the year I’ve lived here. I really don’t know what they can change or if anyone else experiences it.