Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported unsanitary conditions, including dirty dining areas and restrooms.
Service Quality
Service was often slow and disorganized, with several customers experiencing incorrect orders and unmotivated staff.
Food Quality
Food quality was inconsistent, with reports of cold or poorly prepared items, though some customers enjoyed specific menu items.
Staff Attitude
Customer service varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Atmosphere
The restaurant's atmosphere was criticized for being unkempt and uncomfortable, with issues like poor air conditioning.
JG
Jessica Graham
Nov 8, 2025
2.0
Woman at drive through yelled at us when we told her we were still ordering
EG
Eric Gautier
Nov 7, 2025
3.0
Service was friendly as expected. The food was Wendy's quality also as expected. The dining room carpet looks like it hasn't been cleaned since the day this location opened. It's is caked in years of grime which does nothing for the smell of this place. Top down renovations are in order.
RW
Randi Winchester
Nov 2, 2025
1.0
Passing through, not busy at all and the place was disgusting and unclean, I stocked, and service was awful and employee working the front was unwelcoming and made it known he was frustrated with the people there making him "busy".
RS
Rachel Spragg
Oct 26, 2025
1.0
Our experience started when we saw two employees smoking and vaping not five feet from the entry door. The entire restaurant smelled of cigarette smoke. The dining area was not clean and I didn’t feel safe eating my food inside.
KK
Koni Koenig
Oct 19, 2025
2.0
While traveling home, we stopped at this Wendy’s, my husband needed the restroom and I wanted a Frosty. The front counter guy was cleaning up in the dining room when we arrived. After ordering, he didn’t have enough Frosty mix in the dispenser, so at 5:30 PM had to leave the line to get more mix. Hubby’s comment about the restroom, was that it was beyond disgusting!! He stated that it was absolutely filthy, and smelled worse than a locker room. The cleanliness of the restaurant was WAY below Wendy’s typical standards, and after hearing about the cleanliness of the restroom, I was nervous about the quality of the frosty. Behind the counter are was way overdue for a wipe down, and it looked like hours had passed since it was swept, wiped down or organized. Granted, I have no idea how busy they may have been before we arrived, but there was no one in the dining room, but a couple of cards in the drive thru. We were just passing thru, but definitely wouldn’t eat there.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in McAlester, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter McAlester, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (918) 429-1576.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mcalester Wendy’s serve breakfast?
Yes, this Wendy’s location in McAlester, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours of Wendy's drive-thru in McAlester, OK?
Wendy's drive-thru is open from 7:00 AM to midnight Monday through Friday and from 8:00 AM to midnight on weekends.
Is this Wendy's location in McAlester currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does the McAlester Wendy's serve breakfast?
Yes, breakfast is served at this location with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout in McAlester?
Yes, Wendy's offers delivery and takeout; you can order through their app or website at order.wendys.com.
What payment options are accepted at Wendy's in McAlester?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the McAlester Wendy's location?
You can contact Wendy's Customer Care via their website live chat or call (918) 429-1576. Feedback can also be given through their customer satisfaction survey online.
Are there other fast food restaurants near Wendy's in McAlester?
Yes, nearby you will find Burger King, Taco Bell, Little Caesars Pizza, and another Wendy's location for more dining choices.
What nearby places can help customers travelling to Wendy's?
Greyhound Bus Station is nearby and can assist travelers finding their way to Wendy's at 500 S. George Nigh Expressway.
Are there nearby convenience services to visit before or after Wendy's?
Yes, travelers can visit convenience stores and gas stations like Phillips 66 Gas, Murphy USA, and Mat Food Mart located close to Wendy's.
Where can I find Wendy's menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.