Wendy's

3.6
1209 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
500 S. George Nigh Expressway, McAlester, OK
74501, United States

Hours

Reviews

3.6
1,209 reviews
5 stars
439
4 stars
288
3 stars
235
2 stars
96
1 star
151

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty dining areas and restrooms.

Service Quality

Service was often slow and disorganized, with several customers experiencing incorrect orders and unmotivated staff.

Food Quality

Food quality was inconsistent, with reports of cold or poorly prepared items, though some customers enjoyed specific menu items.

Staff Attitude

Customer service varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Atmosphere

The restaurant's atmosphere was criticized for being unkempt and uncomfortable, with issues like poor air conditioning.
  • JG
    Jessica Graham
    Nov 8, 2025
    2.0
    Woman at drive through yelled at us when we told her we were still ordering
  • EG
    Eric Gautier
    Nov 7, 2025
    3.0
    Service was friendly as expected. The food was Wendy's quality also as expected. The dining room carpet looks like it hasn't been cleaned since the day this location opened. It's is caked in years of grime which does nothing for the smell of this place. Top down renovations are in order.
  • RW
    Randi Winchester
    Nov 2, 2025
    1.0
    Passing through, not busy at all and the place was disgusting and unclean, I stocked, and service was awful and employee working the front was unwelcoming and made it known he was frustrated with the people there making him "busy".
  • RS
    Rachel Spragg
    Oct 26, 2025
    1.0
    Our experience started when we saw two employees smoking and vaping not five feet from the entry door. The entire restaurant smelled of cigarette smoke. The dining area was not clean and I didn’t feel safe eating my food inside.
  • KK
    Koni Koenig
    Oct 19, 2025
    2.0
    While traveling home, we stopped at this Wendy’s, my husband needed the restroom and I wanted a Frosty. The front counter guy was cleaning up in the dining room when we arrived. After ordering, he didn’t have enough Frosty mix in the dispenser, so at 5:30 PM had to leave the line to get more mix. Hubby’s comment about the restroom, was that it was beyond disgusting!! He stated that it was absolutely filthy, and smelled worse than a locker room. The cleanliness of the restaurant was WAY below Wendy’s typical standards, and after hearing about the cleanliness of the restroom, I was nervous about the quality of the frosty. Behind the counter are was way overdue for a wipe down, and it looked like hours had passed since it was swept, wiped down or organized. Granted, I have no idea how busy they may have been before we arrived, but there was no one in the dining room, but a couple of cards in the drive thru. We were just passing thru, but definitely wouldn’t eat there.

Frequently Asked Questions About Wendy's

Is Mcalester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.