Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing exceptional service.
Order Accuracy
Numerous complaints were made regarding incorrect orders, missing items, and food preparation issues, indicating a need for improvement in order accuracy.
Cleanliness
While some reviews highlighted clean dining areas and restrooms, others reported unsanitary conditions, particularly in the play area.
Speed of Service
Customers generally noted fast service, especially during busy times, although some experienced delays, particularly with mobile orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others reported receiving cold or poorly prepared food.
JB
Jerry Barnette
2 days ago
1.0
Will never return to this Mcdonalds. Drive thru service is terrible. Food order wrong and fries cold. Ended up at Wendys where the food was hot and tasted delicious. Service was even top notch. Mcdonalds could learn alot
CN
Cassondra Newman
4 days ago
1.0
Ordered the fish sandwich combo, no cheese with an extra cup of tarter sauce. Ticket read no cheese. Sandwich had cheese only.
Why is it that every McDonalds cannot get your order correct?
WR
Wilflow Real
Nov 6, 2025
4.0
Good service ✅
GC
Guy Caughron
Oct 12, 2025
4.0
Great customer service!
NH
Nolan Hardin
Sep 28, 2025
1.0
The night crew is the absolute worst. How does it take 20 minutes to make two double cheeseburgers. This is insane. And then won't even put the order where I can get it once it's ready. I had to ask for it after being ignored. The management needs to step it up because this is ridiculous