McDonald's

3.4
2505 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3144 NW Cache Rd, Lawton, OK
73505, United States

Hours

Reviews

3.4
2,505 reviews
5 stars
773
4 stars
525
3 stars
512
2 stars
228
1 star
467

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their kindness, while others were reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers advising to check orders before leaving.

Food Quality

Inconsistency in food quality reported, with some customers receiving fresh and hot meals while others experienced cold or poorly prepared food.

Cleanliness

Concerns raised about cleanliness in the restaurant, particularly in the play area and dining spaces.

Speed of Service

Service speed varies significantly; some customers experienced fast service while others faced long wait times.
  • KG
    Kelley Gilroy
    Nov 17, 2025
    2.0
    No condiments, no napkins and my muffin more the texture of a biscuit and totally cold. Paid and couldn't eat it I'd give 1 star but hubby's was fine.
  • MM
    mizshiestyluv
    Nov 9, 2025
    3.0
    Took my kid and 6 of my nieces to play and eat. Ordered drinks first and let them play for a minute, ordered their food after and bit. When we got their meals there was no apple slices ( no problem with that just figured we’d ask for them) the man had to come look to see then went back to get the slices, brought them to us then in a irritated voice told us, “Next time come up right when you get their food!” Umm sir, that’s what we did!
  • VS
    Veronica Sprouse
    Nov 9, 2025
    1.0
    Came through the drive through, I was given a coke not realizing I said medium not large and was given a large. After 3 to 5 minutes she asked for the coke back, when i handed it back i asked "did ibask for the wrong one?" She did not respond so that was extremly rude. Customer service been going down hill
  • MM
    McSlappin
    Nov 2, 2025
    1.0
    Didn't have any problems with the NW Cache location until today. The lady with thick glasses, whom another reviewer mistakenly described as "helpful," made me come inside to get my order after I placed it through the app for drive-thru, because they "weren't taking any more drive-thru orders," then nobody helped me for around 20 minutes after I kindly obliged to come inside without complaint. Canceled my order and left when a random customer was seemingly chastised by that same "helpful" woman for simply requesting someone attend the front end of the restaurant. Restaff the whole location already.
  • CM
    chris mcgee
    Oct 26, 2025
    5.0
    Isa the employee is phenomenal. We ordered a meal from McDonald’s on the 67th Street address however they closed early. I called this location on Cache and Isa said that she will take care of us. She was so kind and takes pride and great care of her customers.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lawton, OK?

McDonald's in Lawton, OK is open from 7:00 AM to 10:00 PM every day of the week.

What are the drive-thru hours at McDonald's Lawton location?

The drive-thru is open 24 hours, starting at 4:00 AM and closing at 3:45 AM the next day, every day of the week.