Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some staff being praised for their kindness while others are reported as rude or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inconsistent food quality.
Cleanliness
Several reviews highlighted concerns about cleanliness in the restaurant, particularly in the play area and dining space.
Speed of Service
While some customers appreciated the fast service, others experienced long wait times and delays in receiving their orders.
Food Quality
The quality of food is inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared items.
CW
Christina Woods
3 days ago
1.0
Hair in food
JJ
jpsupplys
4 days ago
4.0
Food is good, service a little slow in the drive thru .
CB
C. Briant
Jan 3, 2026
2.0
So this review is 50% app error and 50% human error. We went to put in an order using a deal on the app. The attendant repeats my code as she is entering it into the system, but gets it wrong, so I correct her. She gets it right, the app says my code is accepted...then the attendant tells me the code was not accepted in their system. I tried to refresh the app, but nope, I have to wait 15 min before using another app deal. So we say never mind about the app, we'll just order. The attendant tries to clear the original app deal order off the screen, but only part of it disappears (this will be key later). They say don't worry, the rest will clear off the screen when she adds the new order items. We put in our order, she reads back the items and the total, but she has misheard two items and the rest of the app deal items did not clear the screen. Finally, we get the order straight and we pull around to pay. When we are finally given our food, we check the bags to make sure we have everything. And we don't. We're missing a whole 20-ct nugget. So we have to pull back around and go inside (with the bags, just to be safe) to let them know we are missing an item. They fix it right away, which was nice, but this whole ordeal took about 15 min. That's insane.
AS
Amanda Stytle
Dec 29, 2025
5.0
Shout out to the person that made this coffee for my wife! Working in drivethru with the piercings. You made her whole night!!
KG
Kelley Gilroy
Nov 17, 2025
2.0
No condiments, no napkins and my muffin more the texture of a biscuit and totally cold. Paid and couldn't eat it
I'd give 1 star but hubby's was fine.
Which payment methods are accepted at McDonald's in Lawton?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the address and contact number for the McDonald's in Lawton, OK?
The address is 3144 NW Cache Rd, Lawton, OK 73505, and the main phone number is +1 580-351-9820.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
Are there any nearby fast food options near McDonald's on NW Cache Rd?
Yes, nearby fast food options include Burger King, Five Guys, and Jimmy John's, all within close proximity.
Which nearby places can customers visit after dining at McDonald's Lawton?
Customers might enjoy visiting La Cantina Mexican Restaurant for more dining choices or Flowerama if looking for a florist nearby.
What nearby services can be helpful for McDonald's customers in Lawton?
Nearby services include Casey's and Phillips 66 gas stations for refueling, Executive Inn Hotel Conference Center for accommodations, and Okie Express Auto Wash for car care.