Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some employees received praise for their kindness, while others were reported as rude and dismissive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers advising to check orders before leaving.
Food Quality
Inconsistency in food quality reported, with some customers receiving fresh and hot meals while others experienced cold or poorly prepared food.
Cleanliness
Concerns raised about cleanliness in the restaurant, particularly in the play area and dining spaces.
Speed of Service
Service speed varies significantly; some customers experienced fast service while others faced long wait times.
KG
Kelley Gilroy
Nov 17, 2025
2.0
No condiments, no napkins and my muffin more the texture of a biscuit and totally cold. Paid and couldn't eat it
I'd give 1 star but hubby's was fine.
MM
mizshiestyluv
Nov 9, 2025
3.0
Took my kid and 6 of my nieces to play and eat. Ordered drinks first and let them play for a minute, ordered their food after and bit. When we got their meals there was no apple slices ( no problem with that just figured we’d ask for them) the man had to come look to see then went back to get the slices, brought them to us then in a irritated voice told us, “Next time come up right when you get their food!” Umm sir, that’s what we did!
VS
Veronica Sprouse
Nov 9, 2025
1.0
Came through the drive through, I was given a coke not realizing I said medium not large and was given a large. After 3 to 5 minutes she asked for the coke back, when i handed it back i asked "did ibask for the wrong one?" She did not respond so that was extremly rude. Customer service been going down hill
MM
McSlappin
Nov 2, 2025
1.0
Didn't have any problems with the NW Cache location until today. The lady with thick glasses, whom another reviewer mistakenly described as "helpful," made me come inside to get my order after I placed it through the app for drive-thru, because they "weren't taking any more drive-thru orders," then nobody helped me for around 20 minutes after I kindly obliged to come inside without complaint. Canceled my order and left when a random customer was seemingly chastised by that same "helpful" woman for simply requesting someone attend the front end of the restaurant. Restaff the whole location already.
CM
chris mcgee
Oct 26, 2025
5.0
Isa the employee is phenomenal. We ordered a meal from McDonald’s on the 67th Street address however they closed early. I called this location on Cache and Isa said that she will take care of us. She was so kind and takes pride and great care of her customers.
Which payment methods are accepted at McDonald's in Lawton?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the address and contact number for the McDonald's in Lawton, OK?
The address is 3144 NW Cache Rd, Lawton, OK 73505, and the main phone number is +1 580-351-9820.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
Are there any nearby fast food options near McDonald's on NW Cache Rd?
Yes, nearby fast food options include Burger King, Five Guys, and Jimmy John's, all within close proximity.
Which nearby places can customers visit after dining at McDonald's Lawton?
Customers might enjoy visiting La Cantina Mexican Restaurant for more dining choices or Flowerama if looking for a florist nearby.
What nearby services can be helpful for McDonald's customers in Lawton?
Nearby services include Casey's and Phillips 66 gas stations for refueling, Executive Inn Hotel Conference Center for accommodations, and Okie Express Auto Wash for car care.