McDonald's

3.4
2515 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3144 NW Cache Rd, Lawton, OK
73505, United States

Hours

Reviews

3.4
2,515 reviews
5 stars
777
4 stars
524
3 stars
517
2 stars
229
1 star
468

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being praised for their kindness while others are reported as rude or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent food quality.

Cleanliness

Several reviews highlighted concerns about cleanliness in the restaurant, particularly in the play area and dining space.

Speed of Service

While some customers appreciated the fast service, others experienced long wait times and delays in receiving their orders.

Food Quality

The quality of food is inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared items.
  • CW
    Christina Woods
    3 days ago
    1.0
    Hair in food
  • JJ
    jpsupplys
    4 days ago
    4.0
    Food is good, service a little slow in the drive thru .
  • CB
    C. Briant
    Jan 3, 2026
    2.0
    So this review is 50% app error and 50% human error. We went to put in an order using a deal on the app. The attendant repeats my code as she is entering it into the system, but gets it wrong, so I correct her. She gets it right, the app says my code is accepted...then the attendant tells me the code was not accepted in their system. I tried to refresh the app, but nope, I have to wait 15 min before using another app deal. So we say never mind about the app, we'll just order. The attendant tries to clear the original app deal order off the screen, but only part of it disappears (this will be key later). They say don't worry, the rest will clear off the screen when she adds the new order items. We put in our order, she reads back the items and the total, but she has misheard two items and the rest of the app deal items did not clear the screen. Finally, we get the order straight and we pull around to pay. When we are finally given our food, we check the bags to make sure we have everything. And we don't. We're missing a whole 20-ct nugget. So we have to pull back around and go inside (with the bags, just to be safe) to let them know we are missing an item. They fix it right away, which was nice, but this whole ordeal took about 15 min. That's insane.
  • AS
    Amanda Stytle
    Dec 29, 2025
    5.0
    Shout out to the person that made this coffee for my wife! Working in drivethru with the piercings. You made her whole night!!
  • KG
    Kelley Gilroy
    Nov 17, 2025
    2.0
    No condiments, no napkins and my muffin more the texture of a biscuit and totally cold. Paid and couldn't eat it I'd give 1 star but hubby's was fine.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lawton, OK?

McDonald's in Lawton, OK is open from 7:00 AM to 10:00 PM every day of the week.

What are the drive-thru hours at McDonald's Lawton location?

The drive-thru is open 24 hours, starting at 4:00 AM and closing at 3:45 AM the next day, every day of the week.