McDonald's

3.5
1984 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
30 S Sheridan, Lawton, OK
73501, United States

Hours

Reviews

3.5
1,984 reviews
5 stars
696
4 stars
441
3 stars
378
2 stars
153
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently negative experience.

Food Quality

Many reviews highlighted problems with food quality, including cold, poorly prepared, or incorrect items.

Staff Friendliness

While some customers praised the friendly staff, a significant number reported rudeness and lack of attention from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Management Concerns

Customers expressed dissatisfaction with management's handling of service issues and staff behavior.
  • RH
    Rylan Hodges
    3 days ago
    1.0
    I ordered my food through the app at 7:23 and got to the location at 7:40 at 8pm I was pulled up to the 3rd window and didn't get my food until 8:15. All I had ordered was 2 mc crispies and 2 mcdoubles. I sat in that drive-thru and watched them serve 6 other people. Just to bring me COLD FOOD that WASNT EVEN MAD PROPERTY..... A DELUX HAS LETTUCE AND IF IT SAYS W/BACON IT MEANS IT HAS BACON.
  • PD
    Paul Duncan
    4 days ago
    5.0
    First time visiting this one ,,food and service were great
  • EP
    Eric Peacock
    Nov 6, 2025
    3.0
    WENT THROUGH DRIVE-THRU AND THE WAIT TIME WAS SLOW AND HAD TO WAIT 15 MINUTES FOR MY ORDER
  • OP
    oilfield princess
    Nov 4, 2025
    1.0
    short staffed. waiting to pay n one worker in the back said oh they just waiting on a frappe. had to let them know we were waiting to pay n the young man said sorry we are short staffed and turned away. we left and he said see ya. rude. terrible customer service.
  • AR
    Allison Robinson
    Nov 2, 2025
    2.0
    Food got handed to a different car, then the worker got me twisted and got the food back and gon come give it to me talking bout "they didn't touch, they just looked at it" when it had clearly been messed with. Also it takes 10-20 minutes for you to even get your food

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 30 S Sheridan, Lawton, OK?

McDonald's is open daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).