McDonald's

3.3
1359 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1948 NW 82nd Street, Lawton, OK
73505, United States

Hours

Reviews

3.3
1,359 reviews
5 stars
413
4 stars
289
3 stars
276
2 stars
115
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of up to an hour.

Food Quality

Many reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and unsanitary conditions.

Staff Attitude

There were numerous complaints about rude and unprofessional staff behavior, with some customers feeling disrespected during their interactions.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • AB
    Alexius Burney
    2 days ago
    1.0
    Employees didn't acknowledge my presence and a cook was picking at his nose in the kitchen while preparing food. I called and spoken with the "manager" and I'm not confident that anything will be said or done. This occurred around 3:20 pm 1/10/2026.
  • RH
    Rachael Hitt
    Jan 3, 2026
    5.0
    The food…it was exactly what McDonald’s is. No matter how busy they are, the employees seem determined to knock it out. Aurora and Hope, what cheerful girls! Oh, and Aniyah can rock out an ice cream cone!
  • MC
    Maria Cannon
    Dec 28, 2025
    1.0
    Ordered via mobile. This is the second time when food took so long to be delivered and we ended up going inside to get our food. Mobile ordering is useless.
  • CR
    Carnell Robison
    Dec 25, 2025
    1.0
    Literally says they are open 5:30 - 3 pm and nobody is answering the drive thru and I don’t think anyone came to work. There uber thing is on and sending us here and nobody answers
  • MW
    Madison Williams
    Dec 23, 2025
    5.0
    i have to give this place five stars for the simple fact that Mr. Perry is the absolute most kindest gentleman I have ever had the pleasure of meeting. He has a bright beautiful smile and he is incredibly friendly. Perry is a shining example of hospitality. He went above and beyond to make sure we were served promptly and correctly and he was even checking on the customers that were seated and enjoying their meal. I cannot thank him enough! My food here is always hot and fresh as well which is a bonus of course.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

The restaurant is open daily from 5:00 AM to 11:00 PM.

During what hours is the McDonald's drive-thru service available?

Drive-thru is available every day from 5:00 AM until 11:00 PM.