McDonald's

3.3
1343 reviews
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Business Details

1948 NW 82nd Street, Lawton, OK
73505, United States
(580) 699-8770
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1948 NW 82nd Street, Lawton, OK
73505, United States

Hours

Reviews

3.3
1,343 reviews
5 stars
407
4 stars
285
3 stars
274
2 stars
116
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.

Customer Service

Numerous complaints about rude or unprofessional staff, with some customers feeling disrespected or ignored.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers receiving items they did not request or missing items altogether.
  • CB
    Christopher Belew
    6 days ago
    5.0
    The staff were friendly and the food was fresh. It is still fast food obviously, but at least this location did well.
  • LW
    La Tonya Walter
    Nov 14, 2025
    1.0
    This McDonald's needs to get it together. Don't nobody want to eat. No damn cold french fries. You didn't give us none of our sauces like just get it together and pay attention to detail
  • JT
    James Taylor-Salazar
    Oct 29, 2025
    1.0
    Ordered on the app but curbside wasn’t available. So had to go through the drive-thru. Sat in the drive-thru line for 30 mins not even moving. Once we finally got to the speaker to order it moved ever so slightly faster. Finally 40 mins later we get to the window to get our food and the high school kid at the window tells me they’re waiting on nuggets and shuts the window in my face. Finally get everything, double check that everything is in the bag before driving off and leave. Get home and the two burgers I ordered with just no onions have nothing but meat and buns. No sauce for the nuggets, and no toy in the happy meal.
  • ME
    Mackenzi Eales
    Oct 27, 2025
    1.0
    I don’t usually leave reviews, especially not negative ones, but I felt like I needed to share my experience so maybe the staff can take it into consideration to do a little better. My husband and I went through the drive-thru, and while the service itself was fine, the food was really disappointing. Both orders of fries were cold and soggy, and my sandwich tasted like it had been sitting out for quite a while. & I mean to the point where you could tell it definitely was not fresh. It also wasn’t a busy time, so I’m not sure why the quality was so poor. I hope management takes this as constructive feedback because I know McDonald’s can do better than this.
  • AP
    Angel Pinott
    Oct 25, 2025
    1.0
    This has to be the most run down McDonalds I’ve ever been to
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

The restaurant is open daily from 5:00 AM to 11:00 PM.

During what hours is the McDonald's drive-thru service available?

Drive-thru is available every day from 5:00 AM until 11:00 PM.