Jimmy John's

4.1
325 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3401 NW Cache Rd, Lawton, OK
73505, United States

Hours

Reviews

4.1
325 reviews
5 stars
190
4 stars
58
3 stars
28
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy, rude staff, and long wait times.

Food Quality

While many praised the sandwiches for being fresh and tasty, there were complaints about stale bread and missing ingredients.

Cleanliness

Some reviews highlighted a clean environment, but others noted unsanitary conditions and unpleasant odors.

Customer Experience

Overall, experiences varied widely, with some customers enjoying friendly service while others encountered unprofessional behavior.
  • DB
    David Beranek
    6 days ago
    5.0
    Oh this Jimmy John's is good.. always happy, friendly service. If you're trying to decide between Jimmy John's and Firehouse subs, go to Jimmy. John's sandwiches are way better too, at least here in Lawton on cache boulevard..
  • MM
    Mateo Moreno
    Jan 2, 2026
    1.0
    Wife and I went in 1/2/2026 at lunch and ordered a Turkey Tom meal and A Vito. The Tom had enough mayonnaise to fill an aquarium (hyperbole) and drown all the fish. The Vito was Okay. The potato salad tasted kind of old. We called the store to try and see if maybe we could get a partial refund, or even maybe to replace the food. Instead we were told “this is the weirdest request I think I’ve ever gotten” and somewhat made to seem like we were strange for not wanting the Turkey tomayo-extravaganza. When mentioning the Potato salad, We were told “Well we make it fresh every day”. Well there’s not really any proof of that since there isn’t a “Use by” date written on ANY of the potato salads (photo included). My wife became frustrated by the managers Problem Avoidance and misdirection and told her she (Manager) was just being a Jerk, and that we wouldn’t return. All and all, Jimmy John’s has decreased in quality over the last few months. It was my 1-stop Sub-shop, but I think I’ll take my business a shopping center down to Firehouse subs. Atleast when I pay $29 for something, I know there will be quality.
  • AB
    Adria Benoit
    Jan 2, 2026
    1.0
    If I could give them a zero I would, I used to be a regular customer until today! They were absolutely terrible and I will never been back!
  • KW
    Kirsten Wilson
    Dec 15, 2025
    1.0
    Not once but twice have I gone there and ordered a number seventeen and have received my sandwich with one piece of ham, one piece of bacon, and a little bit of lettuce.
  • TT
    That's Tonya
    Nov 29, 2025
    4.0
    Stopped in for sandwiches it was 45 minutes before closing, everything was just messy. I will try again earlier in the day it was disappointing and I had to drive all the way back because my cookies I paid for were not in the bag.