Mixed reviews on food quality; some customers enjoyed the taste while others reported cold or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others citing rude or unhelpful interactions.
Cleanliness
Concerns about cleanliness were noted, with reports of sticky floors and unpleasant odors in the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Wait Times
Long wait times reported in both drive-thru and dine-in, contributing to negative experiences.
JW
Jake W
Nov 7, 2025
1.0
I travel a lot and live in Lawton, this is the worst one I've been to. 4 times I've gotten the royale cheesecake blizzard with no cheesecake in it. I even asked "do yall still put cheesecake in it?" Lol they said yes but damn no cheesecake oh well $25 wasted dollars i guess
RA
Royal Aesthetics
Nov 4, 2025
1.0
Something is wrong with their ice cream blizzards. I visited November 3rd and it absolutely burned my throat. I didn’t touch it and still in freezer. I contacted customer service hopefully I get someone to follow up. I don’t think I’ll be back. It burned my throat for hours only 2 bites.
KH
Kristin Halford
Oct 30, 2025
5.0
Love the food and very friendly staff
LS
Lindsey Stolp
Oct 26, 2025
1.0
Ask the cashier for extra brownie then the cashier went behind and made the blizzard with absolutely no brownie. The level of petty is unreal in the store. They should be put out of their misery.
AC
Alan Chavez
Sep 29, 2025
1.0
Keep getting my order wrong, I love dairy queen blizzards and have been to many, sadly this one just keeps getting it wrong, no effort
What are the operating hours of Dairy Queen Grill & Chill at 6310 NW Cache Rd?
The restaurant is open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
Is there a drive-thru option available at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill location features a drive-thru service for customer convenience.
Does this Dairy Queen location provide amenities for families and children?
Yes, it is family-friendly and welcomes children, offering high chairs and seating options suitable for kids.
Is outdoor seating available at Dairy Queen Grill & Chill on NW Cache Rd?
Yes, the location provides outdoor seating for guests who prefer to dine outside.
Does Dairy Queen Grill & Chill have Wi-Fi available for customers?
Yes, free Wi-Fi service is available at this Dairy Queen location.
Can I order online or use a mobile app for deals at this Dairy Queen?
Yes, customers can order online for pickup and download the Dairy Queen app for exclusive deals and mobile rewards.
What are some nearby gas stations I can find close to Dairy Queen Grill & Chill at 6310 NW Cache Rd?
Close to the Dairy Queen are several gas stations including ALON, Hop and Sack Stores, and Alon Gas Station for convenient fueling and stops.
Are there any nearby restaurants where I can visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby you can find Applebee's Grill + Bar, which offers American cuisine and steakhouse options.
What nearby amenities are available for banking or financial services close to Dairy Queen Grill & Chill?
Nearby banking options include City National Bank & Trust, FSNB, and Fort Sill Federal Credit Union.