Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially at the drive-thru, with long wait times and orders being forgotten.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed, with several customers mentioning cold or stale food, while others noted hot and fresh items.
Customer Service
Customer service experiences varied widely, with some employees praised for friendliness while others were criticized for rudeness and lack of professionalism.
Cleanliness
The cleanliness of the restaurant was a concern for some customers, with reports of dirty tables and unsanitary conditions.
PW
Patrick Wise
2 days ago
4.0
Burger was cold
DS
Donita Soles
Oct 28, 2025
5.0
They were so fast compared to Enid.
JH
Jacob Harris
Oct 11, 2025
1.0
Arrived at 9:00 this morning sat in an inactive drive through order lane for 15 minutes, made a lap around to the other side and the other line proceeded to work, and then lost our priority in line it’s is 9:33 and we are just now being able to order
KR
Kelsey Robinson
Aug 23, 2025
1.0
Food was cold when it came out and my burger was stale. Overall worst meal I’ve had from a McDonald’s
TB
Travis Brown
Aug 10, 2025
1.0
The fact that the professionalism doesn’t take place here is diabolical!!!